About the role

The Product Manager–R&DLab Systemswithin Digital & Tech is accountable for shaping and delivering the roadmap for a complex portfolio of laboratory technology products and services that improve the scientist and lab user experience across global R&D.

This role works closely with senior business leaders,LaboratoryStakeholders(including Superusers and User),Quality, andTechnology teams to agree priorities, manage demand, and deliver measurable business value through compliant, scalable digital capabilities.

TheProduct Manager -R&DLab Systemswill have ownership and responsibility for products within their domain, such as LIMS, ELN,ChromatographyData Systems, Stability,scientific data and lab workflow applications, laboratory instrument and platform integrations, and related digital capabilities that support compliant, efficient laboratory operations. The role partners with central data teams, enterprise architecture, quality, vendors, and internal technical teams to modernize lab platforms, strengthen data integrity, and enable advanced analytics, automation, AI/ML, and GenAI use cases whereappropriate

You arerecognisedas the go-to leader and trusted advisor for laboratory technology within Global R&D—removing blockers, aligning business and technical teams, and adapting continuously to meet the needs of scientists, lab operations, and quality stakeholders while delivering value toHaleon

 Key Responsibilities:

• Technology Strategy & Enablement:Build strong domain knowledge across laboratory processes, regulated R&D environments, industry best practices, and available market solutions. Maintain awareness of emerging laboratory technology trends and use that knowledge to shape a forward-looking product strategy.

• Demand Management:Collaborate with senior business leaders, laboratory stakeholders, and cross-functional partners to manage and prioritisethe product backlog based on business value, regulatory need, operational impact, and technical feasibility. Accountable for product cost forecast and investment planning.

• Governance:Establishand lead relevant governance forums, provide oversight on priorities and delivery, and ensure clear decision-making across roadmap, service performance, value realization, and risk management.

• ProductTeam Project Delivery:Lead the design and delivery of laboratory technology products and services that support business strategy and scientific workflows. Accountable for creation and execution of the product roadmap, with a strong focus on user experience, data integrity, scalability, and business outcomes Co-Lead the Lab Systems Community of Practice with the Business Lead, sharing key best practices with the wider Lab Systems user community.

• Quality, Risk & Compliance:Ensure all products supporting laboratory operations align with internal security, risk management, continuity requirements, validation expectations, and external regulatory and statutory obligations including GxPand data integrity standards.

• Feature Definition:Translate scientist, lab operations, quality, and business needs—along with industry trends and vendor capabilities—into clear product requirements and value-driven features that can be readily understood by delivery teams.

• Service Management:Accountable for ensuring appropriate servicelevels and operational support models are in place for laboratory platforms and integrations. Oversee major incidents, escalations, lifecycle management, upgrades, and continuous improvement activities.

• Stakeholder & Vendor Management:Work across internal teams-including the Supply Chain-and external suppliers to deliver reliable, compliant, andefficient laboratory solutions. Build trusted relationships with business stakeholders and vendor partners to drive delivery and performance.

• Adoption Strategy & Change Management:Act as a change agent to help product teams and the business adopt agile ways of working and new laboratory capabilities, building momentum through clear communication, visible success stories, training readiness, and value-based roadmap storytelling.

  Qualifications & Experience

• Relevantand significant relevant experience in R&D technology, laboratory informatics, life sciences, quality, engineering, IT, or a related field, with exposure to product management in a major global IT organization.

• Track recordin successful IT strategy development, solution design,programmeand project delivery, and service management across complex, cross-functional environments.

• Experience delivering business impact through process and technology-enabled solutions that improve laboratory operations, compliance, user experience, and data quality.

• Ability to understandthe Users perspective and day-to-day need for tech in the Lab space and howto translatebusiness requirements into tech solutions and improvements.

• Show willingness to‘GEMBA’the User experience and capture key Voice of the Customer (VoC)informationand translate this information intoviablesolutions

• Strong knowledge of enterprise laboratory systems and services, such as LIMS, ELN,ChromatographyData Systems, Stability, otherlaboratory applications, scientific data workflows, and system integrations.

• Solid understanding ofGxP, validation, and data integrity principles in regulated R&D or laboratory environments.

• Experience of Agile and DevOps ways of working.

• Experience ofvendor management and working effectively with global internal and external delivery partners.

• Strong facilitation, communication, and interpersonal skills, with the ability to influence senior leadership and drive decision making using data, market evidence, and business context.

• Relentless focus on delivering business outcomes, simplification, and resilient laboratory operations, with a passion for enabling science through technology.