Product Manager – Platform Services, Japan | Where Precision Meets Performance.
Love solving complex technical challenges and love ensuring flawless system operations? Are you a detail-oriented technical specialist ready to join a fast-moving growth company transforming the way the world's businesses travel?
At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!
As a Product Manager for Platform Services in Japan, you'll be responsible for the operational stability, configuration accuracy, and day-to-day behaviour of Japan's platform workflows across Amadeus, domestic OBTs, JREast, local supplier integrations, MBO systems, Hotel Master, and Adyen payment flows.
We are looking for a hands-on technical specialist with deep functional knowledge of Japan's GDS and supplier ecosystem who can interpret upstream behaviour, execute configuration updates with precision, and maintain data accuracy. Working closely with both the local and regional teams, you'll provide the critical hands-on support required to operationalise Japan workflows, respond to market nuances quickly, and ensure every workflow impacting Japan is stable, accurate, and aligned with Japan Finance and Operations.
We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:
At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.
Where precision meets performance. Apply now!
#LI-AF1#FCMAS#LI-Onsite
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
