BT sits at the heart of the UK’s digital economy, connecting millions of people, businesses and critical public services. As new waves of connected devices emerge, from autonomous systems and physical AI to software-defined infrastructure, the role of the network is shifting from connectivity to intelligence. This role contributes directly to that shift.
As a Product Manager in the Physical AI team, you will take ownership of defined product areas and deliver measurable outcomes. You will work on translating strategic direction into tangible products turning customer needs and emerging technology into solutions that can scale within BT’s ecosystem.
This is a hands-on product role. You will operate within complex problem spaces, driving execution, learning quickly, and delivering value through focused outcomes by quickly reacting to customer feedback and iterating fast on new product development.
What makes this role different
You are accountable for delivering product outcomes within a defined scope. You operate at the intersection of customer need, technology and commercial value, ensuring the right problems are prioritised and solved effectively.
Define and deliver product outcomes
Own the roadmap for your product area, ensuring work is aligned to clear objectives and measurable outcomes such as adoption, usage, customer impact and strategic alignment.
Support problem definition and prioritisation
Work with senior product leaders to shape problem spaces, bringing structured thinking, data, and customer insight to prioritisation decisions.
Drive discovery and evidence-led development
Collaborate with User research, Design and Engineering to test assumptions, validate solutions and reduce risk through research, experimentation and data.
Deliver high-quality products
Own product end-to-end within your scope, ensuring products meet user needs and maintain a high bar for usability, accessibility and performance.
Apply AI-enabled ways of working
Use AI tools to accelerate product development, from insight generation to prototyping and iteration, improving speed and quality of delivery.
Collaborate across teams
Work effectively across Product, Delivery, User research, Engineering, Design and Commercial teams to ensure alignment and smooth execution, in a product led environment
Contribute to scaling products
Support the transition of successful products into wider business units, ensuring readiness for real-world adoption and operationalisation.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.