Job Description

HRS AS A COMPANY

HRS is a global technology company revolutionizing the way enterprises manage lodging, meetings, and workforce travel through AI-driven, data-centric solutions. With over 50 years of innovation, HRS delivers value through its Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS), and Workforce-as-a-Service (WaaS) offerings, serving Fortune 500 enterprises, leading hotel chains, and mid-sized companies worldwide. By integrating cutting-edge technology across our Copilot and Connect platforms, HRS enables unmatched efficiencies and strategic outcomes for clients globally.

PLATFORM

The Payment Wallet is a core element of HRS Connect platform offering. It provides travelers, meeting attendees, and workforce members with a mobile-first wallet experience that manages on-the-go payments, compliance, and expenses. The wallet combines intuitiveness, personalization, automation, compliance enforcement and state-of-the-art design across the pay-to-reclaim lifecycle. It unlocks new monetization opportunities in ancillary spend, scales into diverse enterprise use cases (events, consultants, crews, production teams), and drives adoption and retention through superior user experiences.

POSITION

We are seeking a Product Manager for the Payment Wallet to lead the transformation of our corporate wallet and expense capabilities into a next-generation platform. In this role, you will report to the VP Product Pay-to-Reclaim and operate as part of a Product Trio with an Engineering Lead and Product Designer. Together, you will hold end-to-end accountability for discovery, delivery, and measurable business outcomes - translating strategy into execution while ensuring user adoption and enterprise client value.

CHALLENGES

As Product Manager for the Payment Wallet Platform, you will:

• Own the product vision and roadmap, ensuring alignment with HRS’s platform strategy and enterprise customer needs.
• Champion the customer, acting as their lawyer in every decision and validating problems and solutions through continuous discovery.
• Be deeply engaged in execution, collaborating daily with Engineering and Design to ensure timely, high-quality deliveries that meet large enterprise B2B go-to-market cadences.
• Continuously mitigate risks, addressing value, viability, usability, and feasibility risks in every stage of discovery and delivery.
• Manage the full product lifecycle, from early concept and market validation through to scaled production and ongoing operational ownership
• Engage in co-creation, working with enterprise clients, co-creation boards, and Marketing to ensure relevance, adoption, and strong go-to-market alignment.
• Ensure continuous platform value-add, surfacing and leveraging data insights that strengthen HRS’s Procure-to-Reclaim proposition for enterprises.
• Translate strategy into action, ensuring clear prioritization, outcome-driven backlogs, and cross-functional alignment.
• Track and steer outcomes, using adoption, retention, NPS, and operational efficiency metrics to drive continuous improvement.
• Model HRS leadership principles, showing ownership, curiosity, transparency, and resilience to inspire your team and stakeholders.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH

• 5+ years of Product Management experience in SaaS, FinTech, or TravelTech, ideally in B2B mobile wallet or payment solutions (expense management a strong plus).
• Proven ability to integrate AI/LLM capabilities into user-facing product experiences.
• Hands-on experience in designing for omni-channel engagement (mobile-first, chat/social, web, and integrations into enterprise systems).
• Strong execution skills: backlog ownership, discovery-to-delivery cycles, outcome-based prioritization.
• Skilled in discovery methods, customer interviews, and PRFAQ writing.
• Demonstrated ability to collaborate in a Product Trio model and across cross-functional stakeholders.
• Experience in working across regions and time zones.
• Strategic agility to expand product into adjacent workflows and manage complex enterprise integrations.
• Data-driven decision-maker, with a track record of using adoption, retention, and operational KPIs to shape roadmap decisions.
• Familiarity with digital payments and compliance frameworks (VAT, tax, travel policy) is a plus.

LOCATION, MOBILITY, INCENTIVE

• Competitive Pay: Attractive salary package with a 13th-month bonus and Reward bonus
• Hybrid Working Model: Embrace flexibility of working from both home and office that supports better work-life balance and boosts productivity
• Recognition That Matters: We celebrate your milestones with meaningful rewards and long-term commitment opportunities (after 2 years, 5 years, 10 years, etc. Of service)
• Comprehensive Benefits: Private health insurance for you and family member, plus full statutory coverage (social, health, unemployment)
• Time to Recharge: 18 days of paid leave per year, including sick days
• Continuous Growth: Dedicated learning budget, access to Udemy, English classes, mentoring, and global workshop/business forum opportunities
• Support for Your Day-to-Day: Meal and parking allowances to keep life simple
• Culture That Empowers: Company trips, year-end celebrations, structured quarterly team bonding, culture activities for x-team collaboration — because strong teams drive meaningful outcomes
• Refer and Earn: Generous referral bonus for every successful hire you bring in
• Business Travel: T o HRS innovation hubs in India and Germany, and client locations as required.
• Location Lim Tower 3, 29A Nguyen Dinh Chieu Street, Da Kao Ward, District 1, HCMC

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.