XM

Product Manager - On Boarding

XM  •  Limassol, CY (Onsite)  •  3 days ago
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Job Description

Product Manager - On Boarding
The Role: As the Product Manager for client Onboarding, you will be responsible for designing and delivering a seamless, intuitive, and conversion-driven onboarding experience. You will define the strategy and oversee execution to ensure new users progress smoothly through registration, verification, and onboarding, while fostering trust and confidence from the very beginning of their journey.This role requires ownership of key activation metrics and the ability to balance strategic planning with hands-on execution. You will leverage insights into user behavior to optimize the onboarding process at scale and drive measurable business outcomes.

The main responsibilities of the position include:

  • Own and evolve the vision, strategy, and execution of XM's end-to-end onboarding experience
  • Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience
  • Collaborate with other product teams to understand requirements and incorporate them into our planning
  • Build a best-in-class onboarding journey, optimized for scale across diverse global markets
  • Operate as a deeply data-driven product leader: define metrics, set ambitious targets, run rigorous A/B experiments, and make sharp, informed tradeoffs

Main requirements:

  • 3+ years of product management experience, with a strong focus on growth or onboarding-related domains
  • Demonstrated success in managing user funnels—identifying drop-offs, analysing behaviour, uncovering insights, and driving measurable improvements
  • Ability to engage in technical discussions to spot bottlenecks and unlock growth opportunities
  • Action-oriented mindset regularly shipping, experimenting, learning, and iterating
  • Strong product intuition with a keen ability to simplify user experiences and champion clean, elegant UI solutions
  • Deep user empathy, with a solid understanding of user context, motivations, and behavioural pattern
  • Collaborate closely with both internal and external stakeholders, including engineering, compliance, data analytics, support, verification, business teams
  • Monitor the performance of products and make adjustments to ensure the company’s overall targets are met
  • Act as the liaison between the Product Team, Project Management, Business Intelligence, IT, Business Development, and Management to prioritize tasks and organize the full project delivery lifecycle, including business functional testing

The following will be considered an advantage:

  • Familiarity with KYC verification tools, APIs, and related technologies.
  • A solid understanding of financial products such as CFDs, Options, and Futures.
  • Strong understanding of the FX market client profile.
  • Strong business acumen and understanding of the trade lifecycle.
  • Previous experience with online trading platforms such as Sumsub, Jumio, Shufti Pro is a strong advantage.

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

  • Let’s Connect – Intro Chat with Talent Acquisition
  • Bring It to Life – Role-Specific Take-Home Task
  • Deep Dive – First Interview with Your Future Team
All applications will be treated with strict confidentiality!
XM

About XM

🏆 At XM, we're not just another forex and CFD broker. Since our inception, we've been on a mission to redefine currency trading. Our dedication to innovation and excellence has earned us numerous awards and made us a prominent leader in the global fintech landscape.

🌎 With a diverse team of over 1,400 professionals spanning seven offices across the globe, we're united by our commitment to providing exceptional service in over 30 languages.

🚀 But what truly sets us apart is our #XMers. We don't just embrace growth, learning, and innovation – we own it. As part of the XM family, we dive headfirst into challenges, supporting each other every step of the way.

🙌 Guided by our values - Big. Fair. Human. - we have cultivated an unparalleled work environment, where every individual is nurtured for both personal and professional growth. Competitive benefits and perks that exceed market average, engaging team activities, rewarding volunteer programs, initiatives supporting the employees’ physical and mental wellbeing, and flexible work arrangements are only some of the proof points of how XM prioritizes its people’s wellbeing and work-life balance. And with a strong focus on learning and development, diversity and inclusion, and fostering a culture where everyone's voice is heard, we empower each member of our team to be a leader in their own right.

🤘 Ready to join a community that rocks and work somewhere truly awesome? ▶ xm.com/careers

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Limassol, CY
Year Founded
2009
Website
xm.com
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