Job Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a market-driven Product Manager to lead the strategy, roadmap, and performance optimization of our Metro Dark Fiber portfolio. This role is central to driving network expansion, revenue growth, and operational efficiency across one of Zayo’s largest infrastructure product lines. You will work closely with the Head of Product and cross-functional teams to translate strategic goals into measurable outcomes.

Responsibilities:

Product Strategy & Lifecycle Management

• Support the Head of Product in developing and executing the multi-year roadmap for Zayo’s Metro Dark Fiber portfolio.

• Own the end-to-end product lifecycle for Metro Dark Fiber, from strategic planning to execution and performance analysis.

• Develop and maintain a multi-year roadmap with clear milestones, KPIs, and ROI targets across engineering, operations, and go-to-market teams.

• Lead growth initiatives focused on:

  • Increasing network monetization,

  • Expanding network footprint

  • Improving customer acquisition and retention

  • New product introduction

• Conduct competitive intelligence and market analysis to refine product positioning, pricing, and investment prioritization.

Metrics & Financial Ownership

• Build and maintain financial models to evaluate pricing strategies, margin impacts, and capital investment scenarios.

• Deliver accurate forecasting, P&L reporting, and variance analysis in partnership with key functional areas of the business.

• Monitor and optimize key performance indicators:

  • Sales and Revenue

  • Bookings and churn

  • Capital

  • Customer Experience

  • Costs

Cross-Functional Execution

• Collaborate with engineering and operations to improve deployment velocity, cost structure, and scalability.

• Partner with sales to develop data-backed product GTM packages, competitive tools that drive sales.

• Contribute to executive reporting with actionable insights from product performance metrics and market trends.

Qualifications:

• Bachelor’s degree in Business, Finance, Engineering, or related field, required; MBA or advanced degree a plus.

• Minimum of three (3) years of experience in product management, business operations, or finance; experience in telecom, networking, or infrastructure strongly preferred.

• Strong financial acumen with the ability to build and analyze complex models for pricing, ROI, and investment scenarios.

• Comfort managing both operational detail and strategic priorities in a capital-intensive, cross-functional environment.

• Proven ability to drive sustained results through a growth mindset, leveraging technologies, data insights, and market research

• Excellent written and verbal communication skills with experience preparing executive-level reporting.

Estimated Base Salary Range: $89,800 - $138,200 USD/annually.

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The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.