Job Description

The Product Manager – Meters is responsible for driving the vision, strategy, and execution of Neptune’s metering portfolio. Acting as the internal advocate for the product, this role defines product features grounded in Voice of the Customer insights and ensures the product line meets quality standards, project deadlines, and business objectives. The Product Manager works collaboratively with Engineering, Operations, Sales, and other Product Managers to bring products to life. In partnership with the Product Marketing Manager, this role ensures that positioning and sales enablement accurately reflect customer needs and support the channel throughout the Buyer Experience.

Key Objectives

Product Strategy & Requirements

Serves as the primary intermediary between the market and engineering, translating customer and business needs into clear product requirements and informed decisions.

• Tracks overall market and competitive dynamics to identify opportunities and risks for the metering portfolio.
• Owns and manages the long-term product roadmap, incorporating input from Sales, Marketing, Engineering, clients, prospects, partners, and other stakeholders.
• Defines product features and requirements that align with business objectives and customer needs, grounded in Voice of the Customer research.
• Prioritizes and communicates product decisions across departments, ensuring alignment with quality standards and project timelines.
• Partners with Engineering and Operations to guide product development from concept through launch.

Product Marketing Collaboration

Collaborates closely with the Product Marketing Manager to ensure accurate and effective market positioning, messaging, and launch execution. While primary ownership of collateral creation and sales enablement materials resides with the Product Marketing Manager, the Product Manager provides critical subject matter expertise and strategic input.

• Defines product positioning strategy and value propositions; partners with the Product Marketing Manager to translate these into market-facing messaging and materials.
• Contributes to the development of standardized sales tools, demo scripts, and proposals by providing product expertise and customer context.
• Actively participates in product launch planning and execution in coordination with the Product Marketing Manager.
• Serves as a key subject matter expert for customer-facing proposals, RFP responses, and strategic sales opportunities.
• Delivers product presentations to customers, channel partners, and internal stakeholders as needed.

Sales Enablement Support

Supports the Sales organization and channel partners through deep product knowledge and cross-functional collaboration.

• Provides product training and positioning guidance to the Sales team, channel partners, and Customer Service.
• Collaborates cross-functionally with the Sales and Customer Experience teams on market development, field solutions, and selling strategies.
• Engages directly with customers and prospects to gather insights and support strategic sales cycles.

Requirements

Education: Bachelor of Science degree in Business, Marketing, Engineering, Computer Science, or Applied Science.

Experience: 4+ years of product management or related experience. Water/utility industry experience is a plus.

Skills:

• Demonstrated knowledge of product management, marketing, and product development processes.
• Ability to act as a bridge between technical teams and commercial stakeholders, translating complex product details into clear business value.
• Strong analytical and quantitative problem-solving skills with the ability to make data-informed decisions.
• Leadership, project management, and cross-functional collaboration skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Positive attitude, high energy, creativity, and a strong learning orientation.
• Pragmatic Marketing or similar product management certification is a plus.
• Proficiency with Microsoft Office and standard business software.

Location: Hybrid; Tallassee, AL or Duluth, GA

Travel: 25–30% travel required.