About Trusted Shops
Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. With around 800 employees, we support over 25,000 online shops and around 40 million consumer memberships as a profitable SaaS company. Our unique combination of Trustmark, authentic customer reviews, and Buyer Protection helps millions of consumers shop online with confidence every day.
We are looking for a Product Manager – Marketing Platform to own and evolve the systems that enable automated, scalable 1-to-1 communication across the entire customer lifecycle. This role combines strategic thinking, functional leadership, and continuous improvement in a hybrid setup with a diverse team of system experts and engineers.
To strengthen our Platform Operations department in the Marketing Platform area, we are looking for a
Product Manager – Marketing Platform (m/f/d)
(Hybrid in Cologne or remote within Germany | Full-time | Permanent contract)
Your Responsibilities
Take full ownership of our Marketing Platform ecosystem, spanning HubSpot as our central platform, as well as internally developed tools (e.g., PDF Generator), and continuously technically optimize the business processes they enable
Provide functional leadership for a cross-functional team of HubSpot administrators and developers in close collaboration with the Engineering Manager
Collaborate closely with other Tech and Operations teams to establish the most reliable and automated marketing processes, all while building and maintaining a strong data foundation for them
Advocate for and continuously improve the platform, always guided by a holistic view of the organization and its processes
Your Profile
Degree in Business, IT, or equivalent professional experience
Several years ofprofessional experience as a (Senior) Product Owner or functional leadership of projects or teams in a tech-driven environment
Experience with CRM systems, ideally HubSpot
Solid technical understanding, especially around system integrations as well as process and data modelling
Proven ability of managing diverse stakeholders and complex cross-functional implementation projects
Strong knowledge of agile methodologies (Scrum, Kanban) and tools like Jira & Confluence
A solution-oriented, collaborative, and communicative hands-on personality with strong organisational skills, a structured approach and the courage to make prioritisation decisions
Business fluent in English, fluent in German is an advantage
What We Offer
Hybrid work: Flexible remote work combined with team time in the Cologne office
Workation: Temporarily work from within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe’s trusted brand
One “Self Education Day” per month
27 vacation days + 3.5 additional days off (Christmas, New Year’s Eve, Carnival)
Buddy programme & structured onboarding
Individual training and development opportunities
Regular team, unit and company events
Health Pass (free online and offline sports, fitness, and health courses)
BUILD A COMMUNITY OF TRUST WITH US – #cometotrust
Not sure if you meet every single requirement? Apply anyway!
At Trusted Shops, we care about you as a person – regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, or sexual orientation and identity. Trusted Shops stands for diversity and against discrimination.
The European trust brand.
It‘s all about trust
We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions.
One team of experts, all liberties of work
The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site.
Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place.
Are you interested in working for Trusted Shops?
https://careers.trustedshops.com/
Imprint: https://business.trustedshops.com/consent
