Job Description

Location: Onsite, Old Klang Road, Kuala Lumpur

About the Role:
We are hiring a Product Manager to drive GP growth and product performance across the Malaysia market. You will lead product strategy execution through data-driven insights, campaign optimisation, and customer journey improvements. This role focuses on scaling high-impact product initiatives, strengthening retention, and elevating cross-functional delivery.

Job Responsibilities:

• Drive business growth through data-driven product strategies across the customer lifecycles.

• Develop and optimize campaign mechanics to increase user engagement and participation rate.

• Enhance website UI/UX and customer journey flow to improve retention and overall experience

• Lead, train, and develop team members to strengthen capability and performance delivery.

• Collaborate closely with cross-functional teams to drive product execution.

What This Role Offers:

• Ownership and hands-on involvement in product growth and lifecycle strategy.

• Exposure to data-driven decision-making across product, campaigns, and customer experience.

• Opportunity to grow into a Senior Product Manager or regional product role.

• Direct impact on GP growth, retention performance, and user experience improvement.

The Successful Candidate:

• Minimum 4 to 6 years of experience in Product Management, Growth, Campaign, CRM, or related roles within digital or online industries

• iGaming experience is a big plus but will also consider industries such as: Digital Marketing , Online trading, or high-growth digital platform industries

• Fluent in English and Mandarin; Proficiency in Malay

• Strong analytical mindset with the ability to interpret product, campaign, and customer data

• Proven experience working with cross-functional teams in a fast-paced environment

• Familiarity with product analytics, CRM, or campaign management tools

• Experience managing or mentoring team members

• Solid understanding of customer lifecycle models, engagement mechanics, and retention strategies

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

SmartRecruitment.com is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. SmartRecruitment.com support their clients in recruiting iGaming & Crypto experts globally.