Job Description

Requisition ID: 94202

Do you want to create innovative solutions that deliver real value to customers? At FPL Energy Services (FPLES), you’ll join a dynamic team driving smart, reliable, and affordable offerings—from LED lighting to home protection, HVAC, fiber, and more. Be part of a business that thrives on innovation, customer focus, and a culture of excellence. Join us and help shape the future of energy services.

Position Specific Description

The position drives the ideation, prioritization, development, and launch of new system capabilities and enhancements, ensuring alignment with customer lifecycle strategy, operational excellence, and revenue growth objectives.

Enterprise Systems Strategy & Roadmap

• Own and manage the Salesforce Sales systems roadmap, ensuring alignment with enterprise strategy and business priorities.
• Define and prioritize new features, enhancements, and integrations that enable scalable, end-to-end sales processes.
• Translate business objectives into system capabilities and actionable delivery plans.
• Ensure system evolution supports XD and Rewire transformation initiatives.

Cross-Functional Delivery Leadership

• Partner with Product, Technology, Sales, Marketing, Operations, and other stakeholders to deliver integrated system capabilities.
• Lead cross-functional collaboration from ideation through deployment and adoption.
• Serve as the primary liaison between business stakeholders and technical delivery teams.
• Oversee backlog management, sprint priorities, and release planning for Salesforce Sales systems.

Continuous Improvement & Optimization

• Identify opportunities to enhance system performance, usability, automation, and analytics capabilities.
• Analyze user feedback, adoption metrics, and operational performance to inform system improvements.
• Monitor industry best practices in CRM systems, digital sales enablement, and customer lifecycle management.
• Drive measurable improvements in sales efficiency, margin performance, and ROI.

Transformation & Change Leadership

• Support and advance XD and Rewire initiatives through modernized system capabilities and improved user experiences.
• Lead change management efforts related to system updates and new feature rollouts.
• Develop enablement materials and training strategies to drive adoption and maximize value realization

This position is responsible for the successful ideation, development, and launch of new products as well as enhancements of features in existing products. They will collaborate with cross-functional teams to deliver and maintain high-quality products that meet customer needs and business goals.

Job Duties & Responsibilities

• Provides mentorship for other product managers around the Product Launch process and pipeline management
• Serves as the subject-matter-expert on customer lifecycle, research, and testing
• Identifies new ideas around channel testing, completes analysis and shares results with critical team members
• Identifies new opportunities for developing and launching campaigns which create more viable sales and other opportunities
• Develops ways to design and launch sales and other support materials to support new product/service launch and existing product growth
• Monitors industry best practices on market, product, pricing, and customer analysis to deliver improvements in margin and Return on Investment
• Plans, develops and executes strategic marketing plan to drive growth
• Conducts and oversees market, product, competitive and customer research activities related to Residential and Commercial channels
• Implements best practices around managing external product partners and vendors
• Performs other job-related duties as assigned

Required Qualifications

• Bachelor’s Degree or Equivalent Experience
• Experience: 6+ years

Preferred Qualifications

• Master’s - Business Administration

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt
Employee Type: Full Time
Job Category: Operations
Organization: FPL Energy Services, Inc
Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies Please see our policy for more information.