AirAsia Ride is a core pillar of the AirAsia MOVE ecosystem, currently transitioning from a standalone e-hailing service into Malaysia’s leading multi-modal transport provider. Leveraging a massive database of 70 million annual passengers and 16.4 million monthly active users on Move App, we aim to dominate the "Airport-to-City" commute by providing seamless, bundled travel experiences. Our mission is to democratize travel across ASEAN by integrating cars, trains, and buses into a single, user-friendly digital platform. We are currently executing a high-growth turnaround strategy, targeting regional leadership as the #1 integrated digital transport hub by 2030.
As the Product Manager for the Integrated Travel Hub (TIH), you will serve as a visionary architect for "Project Move-Easy," leading the product management and implementation of our next-generation multi-modal mobility platform. Your primary mission is to strengthen "Today's Business" and drive "Tomorrow's Engine," evolving AirAsia Ride into a unified travel ecosystem.
You will be responsible for building the "Intelligence Core" of our mobility services, integrating disparate transport modes—including KTM, RapidKL, and interstate buses—into a seamless door-to-door experience. You will lead the development of AI-powered routing, unified QR-based ticketing, and personalized travel recommendations, ensuring that AirAsia MOVE becomes the indispensable, all-in-one travel companion for every traveler in Malaysia and across ASEAN.
Multi-Modal Integration: Lead the technical and product integration of rail (KTMB, Prasarana) and interstate bus operators via robust, scalable API architectures.
AI-Powered Operations & ETA Accuracy: Drive the development of the "Intelligence Core," utilizing AI for predictive dispatching and dynamic pricing to ensure high-precision ETA and minimize platform fulfillment gaps.
Unified Checkout Experience: Design and implement a single-tap, QR-based booking and payment system, powered by BigPay, for multi-leg journeys.
Ecosystem Bundling: Collaborate with the aviation and hotel teams to launch "Flight + Ride" and "Hotel + Ride" ancillary products, leveraging PNR-triggered bookings.
Product Roadmap Management: Execute the TIH strategic roadmap, moving from foundation (Q4 2026) to regional expansion (2027 and beyond).
App & UI/UX Modernization: Oversee the enhancement of passenger and driver applications, focusing on intuitive interfaces, real-time financial & ops tracking for drivers, and resolving system issues
Operational Excellence: Oversee the implementation of advanced mapping solutions, ETA accuracy upgrades, and "Digital Control Tower" features to optimize platform fulfillment.
Stakeholder Management: Coordinate with strategic tech partners (e.g., mapping and infrastructure providers) and internal "Special Forces" units to deliver high-velocity product updates.
It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone.
We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping.
If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us.
