Job Description

Product Manager

Job Role

• Building and managing relationships with manufacturers
• Product & Process Design, Development and Launch
• Carry out Process development/enhancement/changes as and when required.
• Responsible for achievement of key parameters of product performance
• Responsible for all processes related to the products, training various stakeholders on existing processes and new processes related to the product
• Work jointly with various distribution channels to increase the usage of the product
• MIS & Channel Contest Management
• Channel query & Customer complaint Management
• Customer segmentation & need gap analysis
• Marketing & Customer Communication for New acquisition, activation and cross-sell
• Assisting in maintenance of the existing system by analyzing and implementing the requirement.
• Channel Education and Communication for business development
• Interdepartmental functioning & Coordination like IT, Marketing, BSG, MIS, Legal, Compliance, Audit and External Vendor.
• Product related marketing collaterals management
• Publication of Progress Dash Board and channel engagement
• Driving end-to-end bank level campaigns, programs & Channel Contest
• Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports

REQUIREMENTS

• Preferably a MBA with min 5 years of experience
• Analytical skills to evaluate various customer/product innovations and insight to deliver superlative performance.
• Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
• Should be a fast learner, innovative and open for newer concepts/ideas/technologies
• Good communication skills
• Ability to multi-task & manage multiple projects simultaneously
• Drafting skills for writing strategy, business plan documents & proposals
• Understanding of key business drivers & ability to drive business output
• Excellent knowledge of excel for MIS Management to channel