Job Description

Job Summary

As a Product Manager II, you will own delivery outcomes for one or more internal products or a defined major capability, working closely with cross-functional partners to translate business needs into well-defined, shippable solutions. You will be accountable for backlog quality, day-to-day prioritization, and ensuring that delivered features achieve their intended business outcomes.

From day one, you will operate with clear ownership over a product backlog and roadmap execution, partnering with design, engineering, and business stakeholders to drive consistent delivery in a complex professional services environment. You will be empowered by our collaborative culture and commitment to excellence to shape the future of our internal products, fostering agility and innovation in a rapidly evolving professional services landscape.

Responsibilities

Key Responsibilities

• Collaborate with partners to create product vision, strategy, and roadmap, translating business priorities into sequenced delivery plans.
• Own and manage the product backlog for a single product or major capability—writing clear user stories and acceptance criteria, and prioritizing features based on business value and resource constraints.
• Apply domain expertise to design and develop highly specialized analytics tools and products for niche business areas.
• Provide subject matter expertise to guide the development of complex, business-specific solutions.
• Lead discovery sessions with stakeholders to understand business needs, requirements, and user pain points.
• Regularly update stakeholders on product progress, risks, and upcoming milestones.
• Support training and enablement efforts to ensure successful product adoption.
• Identify delivery risks and work with partners to define mitigation strategies.
• Facilitate cross-functional collaboration to ensure successful feature delivery.
• Conduct market research and competitive analysis to identify strategic opportunities and inform product decisions.
• Analyze product metrics and user feedback to inform prioritization and continuous improvement.
• Build and maintain relationships with vendors, manage integrations, and provide input on buy-vs-build decisions.
• Monitor emerging technologies to identify applications for business problems.
• Coordinate with external partners for outsourced development initiatives.
• Implement and refine product development methodologies to improve delivery processes.

AI & Data Specialization

This role carries an AI and Data specialization. Depending on assignment, you may also:

• Support delivery of AI-enabled or automation solutions by translating business workflows into clear product requirements.
• Partner with engineering, data, and business stakeholders to define AI use cases, success metrics, and acceptance criteria.
• Assist in evaluating automation opportunities by assessing feasibility, risks, and expected business impact.
• Ensure AI-enabled features align with firm standards, governance, and responsible AI guidelines.
• Monitor performance and adoption of AI-enabled features to inform prioritization and continuous improvement.
• Support delivery of data products or analytics capabilities, including dashboards, reports, or data-driven workflows.
• Demonstrate foundational awareness of machine learning concepts—including LLMs, NLP techniques, and common model types—sufficient to understand how data- and model-driven capabilities support product requirements and user outcomes.
• Collaborate with Data and Engineering partners to deliver data- and model-enabled features, incorporating guidance on model behavior, testing considerations, and quality signals into day-to-day product work.
• Translate business questions into well-defined data product features and user stories.
• Support backlog prioritization for data initiatives based on business value, dependencies, and data readiness.
• Use data and analytics to inform product decisions and measure product outcomes.

Skills and Experience

Qualifications

• English B2+/C1
• Bachelor’s degree in a relevant field.
• 5–8 years of experience in product management or a closely related role, preferably in a professional services environment.
• Experience owning delivery for a major capability, including backlog management and day-to-day prioritization.
• Strong understanding of product management frameworks and Agile methodologies.
• Experience gathering business requirements and translating them into clear user stories and acceptance criteria.
• Experience creating and maintaining product roadmaps and sequencing work based on business priorities and constraints.
• Demonstrated ability to analyze product metrics and user feedback to inform prioritization and continuous improvement.
• Ability to work effectively with cross-functional teams (design, engineering, operations, change management).
• Strong communication skills, with the ability to manage stakeholders and drive alignment at the product level.
• Familiarity with common product and delivery tools such as Azure DevOps, ServiceNow, Smartsheet, or similar platforms.
• Strong organizational skills and attention to detail.
• Fluent professional English; able to work effectively across LATAM and US time zones and with US-based stakeholders.

Preferred Experience

• Professional certifications in one or more domains (Tax, Audit, Advisory, Internal Services).
• Prior experience working within professional services or internal enterprise product environments.
• Exposure to vendor-supported or outsourced development models.
• Experience supporting product adoption and change management for internal users.
• Exposure to analytics, automation, AI, or data-driven solutions applied to business problems.
• Experience working across multiple workstreams or stakeholder groups within a single product area.
• Ability to quickly adapt to new technologies and methodologies.
• Willingness to travel as needed.