At NCS Australia, we’re the challenger alternative in technology services and consulting. With more than 47 years of Australian heritage, we partner with governments and leading organisations to solve complex challenges, embrace new opportunities and deliver outcomes that make a real difference.
Our people bring together expertise across technology, consulting, delivery, operations, sales and corporate functions. We work collaboratively, challenge the status quo and give our people the opportunity to make an impact — for our clients, our communities and each other.
We are looking for a Product Manager (Identity Verification) to own and drive identity verification capabilities within our Customer Identity and Access Management (CIAM) transformation program. In this role, you will define policies, processes, and customer journeys that strike the optimal balance between seamless customer experience, fraud prevention, regulatory compliance, and trust.
Working closely with Senior Product Management and CIAM leadership, you will act as the business product owner for vendor capabilities and integrations spanning document verification, biometric facial matching, liveness detection, and data validation. You will collaborate with UX, Engineering, Architecture, Fraud, Cyber Security, Privacy, and Operations teams to establish appropriate verification levels across onboarding, account recovery, and high-risk transactions.
If you excel at turning complex risk and compliance needs into intuitive, reusable digital journeys while monitoring key metrics like verification success rates and fraud detection, then this opportunity is for you and offers the chance to shape critical identity solutions.
Why NCS?
This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.
Ready to make extraordinary happen?
We'd love to hear from you.
We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.
Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.
Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.
NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 13,000-strong team across 56 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.
