Job Description

To manage assigned product portfolios by driving product development, performance optimization, customer value enhancement, regulatory compliance, and lifecycle management to support business growth and customer adoption.

• Develop, enhance, and launch new Gold Loan products and propositions in line with business objectives and market requirements.
• Conduct pre-launch and post-launch product analysis to evaluate product effectiveness, customer adoption, profitability, and business performance.
• Design and maintain product performance monitoring frameworks, dashboards, and MIS reports.
• Manage the end-to-end product lifecycle, including product design, implementation, monitoring, enhancement, and retirement.
• Ensure compliance with regulatory requirements, internal policies, audit observations, and product governance standards.
• Monitor product parameters, business performance, operational metrics, and portfolio trends, and provide periodic updates to management.
• Coordinate with Technology teams for system enhancements, digital initiatives, automation, and product-related IT developments.
• Work closely with Business, Operations, Risk, Compliance, Legal, and Audit teams for successful implementation and management of product initiatives.
• Identify opportunities for process improvements, customer experience enhancement, and portfolio growth.
• Support regulatory, audit, and management reporting requirements related to the Gold Loan portfolio.

Experience: 8 to 12 years

Qualifications: Post Graduate