Job Description

Purpose:

The Product Manager for Food & Beverage is responsible for driving market growth, revenue expansion, and competitive differentiation for a global portfolio of SaaS and LIMS products. The role owns end-to-end product lifecycle management, defines pricing and packaging, aligns go-to-market execution, and applies AI pragmatically within product strategy. Domain knowledge in Food & Beverage safety and within LIMS software is required, though success in this role is defined by the ability to grow a business through strong market understanding and commercial product leadership.

Clinisys' AI Philosophy:

Building an AI-first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI enabled, cloud based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI-first sense of purpose and urgency

Key Responsibilities:

Product Strategy & Market Ownership

• Own strategic direction and outcomes for the product portfolio.

• Define market segments, buyer personas, and use cases.

• Conduct market/competitive research and convert insights into strategy.

• Analyze and grow TAM, SAM, and SOM.

• Identify growth opportunities through innovation, expansion, and partnerships.

Roadmap, Execution & SaaS Delivery

• Maintain product roadmap and translate strategy into epics/features.

• Partner with engineering on planning, trade-offs, and releases.

• Create clear requirements for development.

• Ensure high-quality SaaS delivery and sign-off on releases.

Business Planning & Go-To-Market Leadership

• Develop business cases, value propositions, and pricing.

• Align with Sales, Marketing, and Finance.

• Support positioning, messaging, demos, and proposals.

• Engage customers for validation and feedback.

AI-Enabled Product Leadership

• Use AI/GenAI tools to support product work.

• Evaluate customer AI requests for feasibility and value.

• Collaborate with engineering on responsible AI delivery.

• Ensure AI features deliver measurable impact.

Cross-Functional Leadership & Ownership

• Serve as accountable owner for product outcomes.

• Lead internal and external discussions independently.

• Identify and communicate product, market or delivery risks proactively.

Skills Required for Success:

• Strong strategic synthesis and commercial acumen.

• Excellent communication and decision-making skills.

• Ability to manage multiple initiatives.

• Technical fluency with SaaS and SDLC.

• Knowledge of regulated laboratory environments

• Comfort making decisions with incomplete information.

• Strong collaboration and relationship-building skills.

• Technical fluency with modern SaaS platforms and software development lifecycles.

• Working knowledge of laboratory operations and regulated environments.

Required Experience & Education:

• Bachelor’s degree in Information Management, Computer Science, Biological Sciences or equivalent experience.

• 5+ years in a software product management or product ownership role, including 3 years in food & beverage safety.

• Direct experience with Laboratory Information Management Systems (LIMS) is required.

• Experience delivering SaaS products in complex or regulated domains.

• Experience supporting go-to-market activities and working closely with Sales and Marketing.

• Experience participating in or leading the release of AI or Generative AI product features.

• Experience supporting laboratory testing, other ancillary services or population/case management a plus.

Preferred Experience & Education:

MBA and/or Master’s in Health Administration, Information Management, or Computer Science

Supervisory Responsibilities:

None

Onboarding:

As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment (Raleigh, NC / Tucson, AZ / Carmel, IN). This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Benefits:

Our benefits for Full Time employees are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package.

The starting pay range for a candidate selected for this position who is generally within the range of $94,000 to $154,000 for annual base salary. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Physical Requirements:

• Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine

• Travel may be required

• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours

• Exposure to hazardous materials or various weather conditions

• Travel to client sites that can pose risk associated with healthcare organization

• May be required to follow customer location health and safety requirements

Clinisys’ Commitment to Equal Opportunity:

Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

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