Job Description

About Alaan

Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money.
Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.

Founded in 2022, Alaan is already the trusted partner of over 2,000 leading businesses across the UAE and KSA, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.

In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable.

Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.

We’re not just building software. We’re reimagining how finance works for modern businesses across the region.

About the role

Alaan is the Middle East’s first AI-powered spend management platform, designed to help businesses save time, control spend, and make smarter decisions. We’ve already shipped meaningful AI features into production, and now we’re scaling our AI team so that intelligence sits at the heart of every product decision.

We’re looking for an AI Product Manager to lead AI-first initiatives from concept to production You’ll work at the intersection of product, machine learning, and design - framing problems, defining success metrics, running experiments, and collaborating closely with engineering to ship trustworthy, impactful AI experiences.

If you love turning cutting-edge AI into production-ready features that delight customers and deliver measurable business outcomes, this role is for you.

What you'll do

• Discover & Define: Run Jobs-to-Be-Done (JTBD)-driven discovery to identify high-impact AI opportunities. Define north-star and guardrail metrics for success.
• Translate & Scope: Turn product problems into clear AI/ML approaches—such as supervised learning, NLP, LLMs, or retrieval systems—setting targets for accuracy, latency, and reliability in partnership with ML and engineering teams.
• Plan Experiments: Design offline and online evaluations, including A/B tests. Ship iteratively with crisp PRDs, clear hypotheses, and measurable success criteria.
• Design Trustworthy AI UX: Incorporate explanations, confidence indicators, fallback mechanisms, and human-in-the-loop strategies where needed.
• Drive Adoption: Partner with GTM teams to drive awareness and usage. Instrument analytics, track outcomes, and communicate results and learnings across the company.

What we are looking for

4+ years of relevant experience in:

FinTech, specializing in card issuing, transaction lifecycle (authorization to settlement), and cross-border payment flows.
You will drive approval rate optimization, fraud-loss reduction, FX pricing strategy, and dispute lifecycle improvements across domestic and international transactions.
Strong analytical skills (SQL + large-scale transactional data) are required to manage metrics such as authorization rate, chargeback ratio, fraud rate, and cross-border margins.
You will partner with engineering, risk, compliance, and operations to build reliable, low-latency, and regulation-compliant payment systems.
The ideal candidate understands the trade-offs between growth, risk, customer experience, and unit economics in high-volume card programs.

What's in it for you

• Contribute to building the Middle East’s most beloved fintech brand from the ground up
• Benefit from a role with significant ownership and accountability
• Thrive in a flexible hybrid culture with ample work-life balance
• Participate in exciting offsite events
• Competitive salary and equity
• Enjoy additional perks like travel allowances, gym memberships, and more