Flight Centre Travel Group

Product Manager Cruise - Broadbeach, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  5 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Are you passionate about creating exceptional cruise holidays that deliver outstanding value and unforgettable experiences? We're looking for a Cruise Product Manager to join the My Cruises Product Team and play a critical role in developing compelling, competitive, and commercially successful cruise packages. Reporting to the Cruise Product Development Director, you'll work with leading global cruise partners to design products that inspire customers, drive performance, and strengthen our position in the cruise market. If you're commercially minded, customer focused, and love all things cruising, this could be the perfect opportunity for you.

What you'll do:

  • Develop and deliver competitive, high-performing cruise holiday packages across global destinations.
  • Conduct market research and identify trends, opportunities, and customer preferences to inform product strategy.
  • Package cruises with flights, hotels, land tours, and value-added inclusions to maximise customer appeal.
  • Build and manage relationships with cruise lines, hotels, and land operators, negotiating competitive pricing and exclusive offers.
  • Support pricing strategies, promotional campaigns, and product launches to drive commercial performance.
  • Monitor booking trends, customer feedback, margins, booking velocity, and ROI to optimise product results.
  • Oversee the accurate setup, maintenance, and governance of products within internal systems and resources.
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Who you are:

  • Minimum 2 years' experience within the travel industry.
  • Cruise industry experience or cruise product knowledge preferred.
  • Strong understanding of the global cruise market and key industry trends.
  • Demonstrated commercial acumen with the ability to analyse performance data and make informed business decisions.
  • Experience developing, managing, or packaging travel products and holiday offerings.
  • Strong supplier relationship management and negotiation skills.
  • Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
  • Excellent communication and collaboration skills with a passion for delivering outstanding customer value.

What you'll enjoy:

📚 Ongoing skills development

🚀 Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

👩‍⚕️ Access to industry leading health and well - being programs and financial advisors

🌴 Set up shop in a swanky beachfront office in Broadbeach

💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

👐🏻 Take volunteer leave as part of giving back to the local community

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
Social Media