Job Description

InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe's leading out-of-home (OOH) e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska, InPost provides delivery services through a network of over 64,000 Automated Parcel Machines (APMs) and more than 30,000 pick-up and drop-off (PUDO) points across nine European countries, alongside to-door courier and fulfilment services for e-commerce merchants. InPost delivered 1.4 billion parcels in 2025 and is recognised for transforming parcel delivery economics in Europe through flexible, technology-driven solutions.

We're hiring a Product Manager to own InPost's collaboration platforms (Jira, Confluence and Service Desk to start, expanding to other cross-team tools over time).

What you'll do:

• Own the roadmap, backlog and governance for InPost's collaboration platforms (Jira, Confluence, Service Desk, and progressively Teams, Miro and others).
• Drive the Jira Cloud migration as your first priority - owning scope and outcomes, and acting as the internal counterweight to the external delivery partner.
• Partner daily with the Collaboration Platforms team, who handle technical execution, while you define what and why.
• Gather requirements from business and technical stakeholders across markets, prioritise pragmatically, and be comfortable saying no and defending that decision.
• Set standards and direction for tools with no current owner as they get added to your scope.
• Represent the platform roadmap in front of stakeholders across multiple markets and functions.

Qualifications

What you'll need:

• Hands-on experience with Atlassian tools (Jira, Confluence, Service Desk).
• Solid product management experience and project-management mindset. You should be able to bring structure and ownership.
• Strong stakeholder management skills, equally comfortable with technical and business audiences.
• Assertiveness - being able to set a standard and hold it even when it's not the popular answer.
• Comfort working across markets, with a large vendor and internal team to coordinate.
• Polish (communicative - able to run meetings and daily stakeholder conversations) and English (fluent).

Nice to have:

• Atlassian certification (e.g. ACP-100 Jira Administrator or equivalent).
• ITIL Foundation certification.
• Project Management certification.
• Experience with Atlassian Cloud migrations specifically.
• Knowledge of Microsoft Teams and Miro platform administration.
• Familiarity with ITSM frameworks.

Additional Information

Why InPost?

• A funnel with millions of users at the top of it and clear room to improve.
• Ownership of metrics, budget-relevant decisions and the roadmap for your area.
• Engineering, design and analytics partners you work with directly, not through a queue.
• Access to challenging projects and innovative technologies.
• B2B contract, remote within Poland.