Job Description

This opportunity is only open to applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.

Are you excited by the opportunity to develop a live service, drive digital transformation and ensure the Scottish Government’s corporate platforms operate at their very best?

Corporate Operations Directorate, part of the DG Corporate family, leads efforts to enable Scottish Government to operate more effectively and efficiently, supporting both internal teams and shared service customers. Our critical technologies and services underpin operations across government, with a focus on digital transformation, automation and shared services.

This post sits in the Platform Management team in the Corporate Hub Division. The team consists of a number of Product, Delivery, Change and Test professionals who work with a range of multi-discipline teams to ensure the platforms and products being managed are continually improved in a controlled environment. The initial focus of the team is the Oracle Cloud Finance and HR platform, but this may focus may widen in the future. As the team is relatively new, there is an expectation that all team members will contribute to the shaping of the service as it continues to develop.

This is an excellent opportunity for those who want to be part of something new and exciting, bringing new ideas and a willingness to adopt new ways of working. As the team continues to develop, the duties and responsibilities of the role may change. Reporting to the Lead Product Manager, the Product Manager will be responsible for ensuring corporate platforms are managed effectively and optimised, in conjunction with business process owners, users and other teams within Corporate Operations. They will own the system functionality, ensuring any requests for change and supplier-initiated updates are considered, governed and prioritised as appropriate, ensuring the Scottish Government makes best use of its resources.

Responsibilities

• Lead a multi-disciplinary team in the development and management of the roadmap and backlogs for their allocated platform (e.g. Oracle Cloud modules), performing regular reviews to identify opportunities for continuous improvement in partnership with a range of stakeholders.
• Manage the product updates being released by the software supplier, taking responsibility for driving forward adoption of new features and technologies to maximise value delivery
• Use agile tools and methods and advise colleagues in their use, providing clear, open and transparent frameworks to enable delivery.
• Encourage reflective practice across Corporate Operations and wider stakeholder groups to improve ways of working.
• Design services and make decisions to meet user needs, showing an awareness of assisted digital support and ensuring it’s importance is understood.
• Ensure the products being managed get used and work to realise the benefits in original business case.
• Design operational processes for the running and maintenance of products or services throughout their product life cycle
• Overcome operational constraints to deliver a successful product or service
• Ensure that the right actions are taken to investigate, resolve and anticipate problems
• Co-ordinate the team to investigate problems, implement solutions and take preventive measures
• Effectively get buy-in from the organisation
• Work with scant information and explain it in abstract terms
• Identify and engage with users or stakeholders to collate user needs evidence
• Understand and define research that fits user needs

Working pattern

This role is a permanent level transfer position.

How to Apply

Applications for this position will only be accepted from substantive B3 employees.

Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

Vacancy closes at 11:59pm on Tuesday the 9th June.

Selection Process

All applications will be invited to an informal discussion with the hiring manager.

Informal discussions are to be confirmed.

Further Information

If you have specific questions about the role, please contact joanne.farnan@gov.scot.

Read our Candidate Guide for further information on our recruitment and application processes.