Job Description

At ING, we are building the future of lending by creating one consistent global way of working. We’re looking for an experienced and forward-thinking Product Manager to join the Loan Booking, Distribution and Servicing product area within Tribe Lending.

A Product Manager owns the “what” of a product domain – defining the vision, outcomes, and roadmap of the product(s) in scope to deliver value for clients, business, and stakeholders. They work end-to-end across the value chain, aligning diverse stakeholders and ensuring teams focus on outcomes, not outputs.

At this level, the Product Manager is a product creator, expected to take ownership of execution, adapt quickly to shifting priorities, and collaborate effectively across roles. Success depends on the ability to follow through, resolve ambiguity, and coordinate with others to ensure delivery. A proactive mindset in identifying and removing delivery blockers is essential. This includes shaping product strategy, owning commercial outcomes, leading the roadmap, and driving value delivery. The role requires strong stakeholder alignment, and the ability to lead with vision

In this position, you will report to the Product Area Lead – Loan Booking, Distribution and Servicing. The role covers managing the Availability Module and potentially other Gateway Modules, creating and driving the roadmap related to connections with Account Management Systems as well as Trade systems, driving standardisation/migration to target and setting the basis for fully automated client drawdown requests. This role also covers Fair Value team, valuation model for the Hold to Collect and Sell portfolio. Responsibilities include defining, implementing, and driving the roadmap and stakeholders. These can be internal ING departments like Lending Operations, Change, Trade Finance Services, Modelling team, Front Office, Risk Management and ING locations.

The Team

You’ll work in the Loan Booking, Distribution and Servicing product area, collaborating with Product Leads, Product Managers, Customer Journey Experts, Risk, and IT colleagues across the globe. Together you’ll shape the standards and controls that underpin a scalable, compliant, and efficient global lending platform.

Roles and responsibilities
As Product Manager Availability, you will:

• Shape and own the overdraft roll out roadmap and migration to ING target landscape
• Facilitate the Fair Value model calculations, expansion of the model to different business lines
• Ensure standardisation across products and processes, balancing global consistency with local needs
• Develop success measures and monitor the performance and success of the (sub)processes in scope
• Support product teams and the end-to-end value chain in working according to the framework
• Proactively collaborate with stakeholders across business, model owners, risk, data, and IT to align design with execution
• Continuously improve the framework based on feedback, regulatory changes, and business priorities.
• Act as a role model for ING’s Orange Code behaviours- take it on and make it happen, help others succeed, and always stay one step ahead.

How to succeed
We’re hiring you for your potential and vision. Our expectation is that you’ll stay curious, keep learning, and lead with impact. In return, we’ll back you to grow into an even stronger version of yourself. This role requires a combination of strategic thinking, product ownership, and delivery skills. You’re comfortable working in a complex, global environment, aligning diverse stakeholders, and ensuring framework are not only designed but also adopted and lived by teams.

The skills and experience we're seeking:

• Product management or process ownership experience, preferably in financial services
• Knowledge of lending, payments and trade products and processes
• Experience with target operating models
• Ability to balance standardization and local needs
• Analytical (AI) skills for defining and tracking metrics
• Strong collaboration and stakeholder management across business and IT
• Ownership mindset focused on structure and continuous improvement

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• A competitive salary aligned with your skills and experience

• 25-28 vacation days depending on your contract

• Pension scheme

• 13th month salary and 8% holiday allowance

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• Flexible working hours and hybrid working options

• A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends.

• Personal growth and challenging work with endless possibilities

• An informal working environment with a diverse group of innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you

Questions
Please visit our Frequently Asked Questions section to find some answers on questions you might have.

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