Job Description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio Product Managers own the strategy, roadmap, and commercialization of our AI Studio — an enterprise-grade AI agent orchestration platform. AI Studio is one of the most strategically important products Presidio is building, already powering 450+ internal users, 1,900+ agents, and 950+ workspaces across five practices. This role sits at the center of Presidio's AI innovation engine and is a rare opportunity to shape both an internal platform and a net-new commercial offering in one of the fastest-growing markets in enterprise technology.

Why This Role, Why Now

The AgentOps and AI Application Platform market is in its earliest stages — Gartner describes it as fragmented and pre-consolidation, with no single dominant vendor. Presidio is building AI Studio at exactly the right moment: positioned between developer-heavy frameworks like LangChain and end-user flow builders like Copilot Studio, with a unique enterprise connector story powered by MCP.

This is a chance to define a new product category from the inside of a $4B+ technology services company with 6,000+ enterprise clients, a 98% customer retention rate, and deep relationships with Cisco, Microsoft, AWS, and other ecosystem partners. You will have real ownership, executive visibility, and the ability to shape both a platform and a business.

• Greenfield opportunity: Build and commercialize a platform with existing internal adoption and proven value.
• Market timing: The AgentOps category is forming now — your roadmap decisions will shape Presidio's competitive position.
• Ecosystem leverage: 6,000+ clients, 12+ sectors, and deep partner relationships provide immediate distribution for commercial AI Studio.
• Innovative culture: A team that values experimentation, learning, and building things that matter.

Responsibilities include:

• Roadmap & Backlog Ownership
  • Define and maintain the AI Studio product roadmap across its future releases, spanning multi-agent systems, self-improving agents, voice mode, enterprise memory graph, and autonomous agent teams.
  • Own and prioritize the product backlog in collaboration with engineering, design, and practice leads, translating business goals and customer needs into actionable epics and user stories.
  • Facilitate sprint planning, backlog grooming, and sprint reviews, ensuring alignment between short-term delivery and long-term platform vision.
  • Establish clear OKRs, success metrics, and KPIs — tracking adoption, agent creation, workspace utilization, cost efficiency, and customer satisfaction.
  • Balance competing priorities across internal platform needs, customer-facing features, and commercialization workstreams.
• Commercialization & Go-to-Market
  • Lead the end-to-end commercialization of AI Studio, defining the packaging, pricing, and go-to-market strategy in partnership with Sales, Marketing, and Finance.
  • Develop monetization models including SaaS/platform subscriptions (per workspace, per agent, per connector), connector marketplace, enterprise licensing, and white-label options.
  • Build business cases, competitive positioning, and market analysis for AI Studio as a standalone commercial offering competing in the emerging AgentOps/AI Application Platform market.
  • Define and manage the connector marketplace strategy — curating premium integrations and establishing a model for third-party contributions.
  • Partner with Presidio's practice leaders across Modern Networks, Data & AI, Security, and Cloud to embed AI Studio into client-facing solution offerings.
  • Support pre-sales activities including demos, RFP responses, and customer workshops.
• Platform Strategy & Innovation
  • Stay ahead of the rapidly evolving AgentOps landscape — monitoring competitors (LangChain, Dust, Copilot Studio, CrewAI, n8n) and emerging standards such as MCP and A2A.
  • Define the platform's differentiation story as "enterprise-grade AgentOps + MCP connector fabric" — ensuring AI Studio is clearly positioned vs. developer-centric frameworks and flow-based tools.
  • Drive the governance and guardrails roadmap, including gateway controls, cost allocation, token management, and enterprise security compliance.
  • Champion platform observability, semantic monitoring, and self-improving agent capabilities as enterprise differentiators.
  • Identify and address platform challenges: managing cost at scale, proper token handling, multi-source support requests, and enterprise cost allocation.
• Stakeholder Engagement
  • Serve as the primary voice of the customer and internal user base (450+ users across 5+ practices) — gathering feedback, synthesizing insights, and feeding them into the roadmap.
  • Partner closely with the AI Studio engineering team, SEG architects, and cross-functional leaders to align on build vs. buy decisions and platform investments.
  • Communicate roadmap, progress, and strategic direction to executive stakeholders, practice leads, and external customers.
  • Drive internal enablement: ensure that Presidio teams understand how to leverage AI Studio in customer engagements and delivery.

Required Skills and Professional Experience

• Bachelor’s degree or equivalent experience and/or military experience
• Overall 6-8+ years of experience of product management experience, with at least 2 years on a technical platform or developer-facing product.
• Proven track record of owning and executing a product roadmap from 0→1 and through scaling phases.
• Strong command of Agile methodologies — backlog management, sprint ceremonies, story writing, and release planning.
• Experience commercializing a platform or SaaS product — including pricing strategy, packaging, and GTM execution.
• Ability to work at the intersection of technology and business: translating complex AI/ML capabilities into customer value propositions.
• Excellent written and verbal communication; ability to present confidently to executives, engineers, and clients.
• Data-driven mindset with experience defining and tracking product metrics and KPIs.

Preferred Skills and Professional Experience

• Hands-on experience with generative AI, LLM-based products, or AI agent frameworks (LangChain, CrewAI, AutoGen, MCP).
• Experience at a technology services company, systems integrator, or platform company serving enterprise clients.
• Background in or exposure to sectors Presidio serves: networking, security, cloud, or data infrastructure.
• Experience with monitoring/observability, API management, or AI governance.
• Ability to write basic Python or familiarity with APIs and cloud environments (AWS, Azure, GCP).

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com

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Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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