Job Description

ABOUT US

Hampshire Property Group is a family-owned business, established in 2006, with a strong national presence in land lease living, holiday parks, and mixed-use communities across Australia. We are committed to creating vibrant, community-focused environments where people can live well and explore their own backyard.

Our success is built on shared values that guide how we work every day:

Respect, Accountability, Collaboration, Innovation, Quality, and Customer Focus.

We’re proud of our team culture and remain committed to supporting the people within our business to thrive and grow.

ABOUT THE ROLE

We are looking for a Product Manager, AI & Digital Platforms to join our growing Shared Services team and play a key role in shaping the future of technology across Hampshire Property Group.

This is not a single-product role. You will own a portfolio of AI-enabled and digital products, driving initiatives from discovery through to delivery and continuous improvement. You will work at the intersection of business and technology, translating complex operational challenges into scalable, high-impact solutions.

This role sits at the centre of a major digital transformation, with exposure to everything from bespoke AI tools to enterprise platforms including CRM, reservations, contact centre and data systems. You will partner closely with stakeholders across the business and engineering teams to ensure what we build delivers real, measurable value.

WHAT YOU’LL BE DOING

• Own the end-to-end lifecycle of AI and digital products, from discovery to launch and iteration
• Define and maintain product roadmaps aligned to business strategy and priorities
• Identify high-value opportunities for AI, automation and digital innovation
• Translate business needs into clear product and technical requirements
• Manage product backlogs and prioritisation frameworks to maximise business impact
• Partner with engineering teams to deliver scalable, maintainable solutions
• Contribute to enterprise platform initiatives including CRM, reservations and contact centre systems
• Support vendor selection processes including RFPs, evaluations and due diligence
• Define success metrics and use data to drive product decisions and continuous improvement
• Engage and collaborate with stakeholders across Operations, HR, Finance, Marketing and IT
• Drive a disciplined approach to build vs buy decisions

WHAT YOU’LL BRING

• 3+ years’ experience in product management or a similar role
• Proven experience delivering digital or technology products end-to-end
• Exposure to working closely with engineering or technical teams
• Strong understanding of APIs, integrations and modern system architecture
• Excellent written and verbal communication skills
• Ability to translate business problems into structured product solutions
• Strong stakeholder management and collaboration capability
• Analytical mindset with a data-driven approach to decision making
• Ability to manage multiple priorities in a fast-paced, evolving environment

Desirable:

• Experience with AI, automation or machine learning products
• Exposure to CRM, reservations or contact centre platforms
• Experience with data platforms or analytics tools
• Background in property, hospitality or related industries

WHY WORK WITH US?

• Join a trusted, family-owned and operated business with a strong growth trajectory
• Be part of a high-impact digital transformation with real executive sponsorship
• Work remotely with flexibility, supporting operations across Australia and New Zealand
• Receive company-provided IT equipment to set you up for success
• Get involved in our culture committee and recognition programs
• Build future-focused capability through our AI Ambassador program
• Collaborate with a supportive, forward-thinking team that values innovation and accountability

HOW TO APPLY

If this sounds like your next opportunity, we’d love to hear from you.

Click ‘Apply Now’ to submit your CV.

We thank all applicants in advance for applying, however, only successful applicants will be contacted for an interview.

Please note we do not accept unsolicited emails or resumes from recruitment agencies.

Successful applicants will be required to complete a National Police Check as part of the onboarding process.