EXL

Product Manager - AEP

EXL  •  United States (Onsite)  •  3 months ago
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AI Success™

Job Description

The MarTech Product Manager – AEP serves as the strategic and technical owner of Adobe Experience Platform (AEP) within the MarTech ecosystem. This role will lead the end-to-end management of AEP, including schema planning, audience segmentation, data readiness, personalization enablement, and international sandbox rollout. With a focus on scalability, governance, and business alignment, this role ensures AEP is configured to support high-impact customer engagement use cases across the organization, international markets, as well as across partners.

Key Role and Responsibilities:

  • Own the Adobe Experience Platform (AEP) roadmap, backlog, and delivery cycles across the organization, international markets, and partners.
  • Lead schema planning and evolution in collaboration with Data & Analytics and downstream marketing activation teams.
  • Define and manage scalable segment strategies to support personalization, measurement, and campaign activation.
  • Ensure effective enablement and rollout of international AEP sandboxes and localization support for schema and segmentation.
  • Partner with Marketing Ops, Customer Journey teams, and partners to translate business requirements into platform use cases.
  • Collaborate with AJO and CJA product managers to ensure audience readiness and platform alignment across the stack.
  • Work with Data Engineering to ensure proper data ingestion, data quality, and identity stitching within AEP.
  • Define governance models for segment naming, consent tracking, and sandbox management.
  • Facilitate user feedback loops, and documentation for both business and technical stakeholders.
  • Monitor platform performance, usage metrics, and help drive adoption across business units and international markets.

Requirements:

  • 7+ years of experience in product management, MarTech, or data platforms.
  • 3+ years working directly with Adobe Experience Platform (AEP) or equivalent CDP.
  • Experience managing platform roadmaps, requirements intake, and backlog grooming.
  • Strong understanding of customer segmentation, personalization, and activation workflows.
  • Proven experience launching global or multi-regional marketing technology platforms.
  • Excellent communication and collaboration skills with both technical and business stakeholders.
  • Bachelor’s degree in marketing, business, technology, or a related field

Preferred Qualifications:

  • Hands-on experience with AEP schema design and segment building.
  • Familiarity with Adobe Journey Optimizer (AJO) and Customer Journey Analytics (CJA).
  • Understanding of data privacy and consent management frameworks.
  • Experience working in a federated or matrixed enterprise environment.
  • Adobe certifications in AEP, AJO, or related technologies are a plus.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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