Job Description

Key Responsibilities

The Product Manager is responsible for driving business outcomes through end-to-end product management, from problem identification and definition to product development, release and continuous improvement.

• Engage with stakeholders and users to understand their needs, identify challenges and define problem statements.
• Develop business proposals to justify resource allocation and support funding decisions.
• Define product success metrics and establish dashboards to monitor performance and progress.
• Identify opportunities, validate hypotheses and develop product strategies and initiatives to achieve desired outcomes.
• Develop and maintain the product roadmap, ensuring alignment with business priorities and delivery timelines.
• Collaborate with designers and software engineers throughout product development, testing and release.
• Monitor product performance, evaluate outcomes and continuously improve product features and functionality.
• Engage with users and relevant stakeholders to encourage product adoption and gather feedback.
• Make informed decisions on product scope, priorities and timelines while ensuring alignment between user experience, technical implementation and business objectives.

Experience and Skills Required

• Proven track record of delivering measurable business outcomes through product management.
• At least 7 years of experience in Product Management.
• End-to-end experience managing product development in collaboration with design and engineering teams.
• Strong written and verbal communication skills.
• Ability to engage and manage stakeholders effectively at different organisational levels.
• Ability to work independently, manage competing priorities and deliver within established timelines.

Good to Have

• Experience using product management and collaboration tools such as Confluence, JIRA and Balsamiq.
• A degree or diploma in Computer Science, Product Management or a related discipline.
• Relevant certifications such as Scrum Master, Product Owner or Business Analysis Professional.