Job Description

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About this opportunity:

We are looking for a Product Manager to turn user needs, research and strategic priorities into clear, outcome-focused Epics that are ready for quarterly planning and investment decisions. You will establish a consistent approach to product discovery and Epic readiness for the SSP product portfolio. This includes facilitating discovery, documenting end-to-end user journeys, translating evidence into concise Epic briefs and maintaining traceability from user problems to delivery outcomes and post-delivery learning.

You will work closely with a Senior Product Manager, technical Product Owners, Solution Architects, User Research and Experience, Analytics, Delivery and other stakeholders. The role is suited to someone who combines user-centred discovery, clear product writing and strong product operations, while remaining focused on user and business outcomes rather than prescribing technical solutions.

What you will do:

• Lead discovery intake by clarifying business questions, target users, decisions required and expected outcomes.
• Plan and facilitate interviews, workshops and journey-mapping sessions with research and stakeholder teams.
• Document user personas, needs, key tasks, pain points, handoffs, opportunities and desired outcomes.
• Create current- and future-state user journeys, linking them to evidence, confidence levels and open questions.
• Translate validated journeys into Epic briefs covering the problem, purpose, expected outcomes, scope boundaries, success measures and initial acceptance assumptions.
• Own the Epic register, intake triage, backlog quality, ageing, decision records and readiness tracking.
• Coordinate input from Experience, Analytics, Architecture, Delivery and dependency or risk owners without taking responsibility for technical solution design.
• Facilitate regular Epic readiness reviews and escalate decisions related to value, priority, scope, risk or cross-team ownership.
• Prepare the candidate Epic pipeline ahead of quarterly planning and coordinate the required pre-planning materials.
• Maintain traceability from user problems and desired outcomes through Epics, features, stories and post-planning insights.
• Partner with senior product and technical stakeholders to support prioritisation and investment decisions.

The skills you bring:

• 8–10 years of experience in Product Management, Product Discovery, Service Design or user-centred Product Development.
• Experience leading discovery for complex enterprise, platform or SaaS products.
• Strong skills in user-journey mapping, service design and synthesising research and other evidence.
• The ability to write concise problem statements, outcomes, success measures, scope boundaries and acceptance assumptions.
• Practical experience with Agile delivery, quarterly or Planning Increment (PI) planning, backlog governance and readiness criteria.
• Strong working knowledge of Jira and Confluence, including dashboards, traceability and decision records.
• The ability to collaborate effectively with senior architects and technical Product Owners while remaining focused on user and business needs.
• Excellent written communication, stakeholder-management and constructive challenge skills.
• A sound understanding of User Experience principles and the ability to work effectively with design teams.
• The ability to independently lead discovery and Epic readiness while partnering with senior product leaders on strategic priorities.
• Experience or certification in Design Thinking, Service Design, SAFe Product Owner/Product Manager, PSPO or CSPO is beneficial.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Req ID: 788142