Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Wholesale Lending Services you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Make authoritative decisions on scope, requirements, assumptions, and delivery tradeoffs to maximize outcomes
• Define workflows, controls, and audit-ready traceability expectations within delivered solutions
• Partner with technology and governance stakeholders to align intent, constraints, and delivery approach
• Drive end-to-end integration thinking across platforms, vendors, and operational handoffs
• Own backlog refinement and readiness to enable releasable increments and predictable delivery
• Establish and monitor product metrics tied to quality, cycle time, and exception reduction
• Lead continuous improvement by reviewing performance, root causes, and control effectiveness

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven ability to translate operational complexity into clear requirements and defensible priorities
• Strong decision-making and ability to communicate rationale aligned to outcomes, risk posture, and feasibility
• Prior experience owning a backlog and defining outcomes in a regulated or control-focused environment
• Ability to operate effectively at the intersection of delivery, governance, controls, and auditability
• Skilled in driving clarity through ambiguity and shaping problems into actionable work
• Ability to define acceptance criteria that withstand operational scrutiny and fit the operating model
• Experience working across multiple systems and teams in integration-heavy, end-to-end workflows
• Strong stakeholder management, serving as the single source of truth for business intent and outcomes

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience partnering with risk, compliance, audit, or control functions to design traceable and testable controls
• Experience building and using product metrics to reduce exceptions and operational friction
• Experience delivering modernization in systems of record and integration-heavy landscapes
• Familiarity with scaled Agile delivery practices and regulated delivery governance
• Domain exposure to insurance operations or lender insurance processes
• Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans