Global Customs IT PDO team partners with internal Mfg. MPL Systems, Finance Systems, and Invoicing systems, and external customs solution/service providers to provide end-to-end customs solutions to manage customs operations globally, enabling Free Trade Agreement (FTA) qualifications and meeting legal and regulatory needs when importing and exporting parts and vehicles.
Are you a hands-on product manager with strong technical leader understanding for creating exceptional developer tools and infrastructure? Global Customs is looking for a Product Manager who embraces Lean, Agile and Human Centered Design practices to deliver innovative software products for Ford Motor Company. As our Developer Enablement Leader, you will be instrumental in shaping the future of our Customs IT practices. You'll lead the charge in evaluating, implementing, and driving the adoption of cutting-edge technologies and best practices – from CI/CD pipelines and testing frameworks to monitoring solutions. Your work will directly empower our software engineers to build high-quality software faster and more efficiently. You will also play a key role in enhancing our internal development platform, ensuring it provides a robust and scalable foundation for all our teams. If you possess deep expertise in DevOps principles, modernization through Google Cloud adoption, a relentless drive for automation, and a proven history of building and scaling developer infrastructure, we encourage you to apply.
Fuel Developer Productivity: Your primary mission will be to empower our development teams to be as productive and efficient as possible.
This means:
Driving Product Strategy: Owning the product vision and roadmap to ensure Customs IT delivers maximum business value.
Orchestrating Innovation: Conduct experimentation and build products that would accelerate developer flow.
Cloud-Native Empowerment: Playing a vital role in enabling developers to build and deploy applications seamlessly on our chosen cloud platform (GCP, OpenShift, GKE), making the cloud a natural extension of their development workflow.
Inner Source Evangelist: Collaborating with teams to cultivate a culture of knowledge sharing and innovation by encouraging developers to contribute to internal customs projects and collaborate across team boundaries – NA, EU, and IMG.
Promote New Products with AI: Conduct experimentation and build products that would accelerate developer flow. Design, develop, and deploy AI-powered solutions for code acceleration and tech debt reduction, leveraging Large Language Models (LLMs), Agentic AI, and Retrieval Augmented Generation (RAG).
DevSecOps Champion: Driving the adoption of DevSecOps principles and practices, embedding security into every stage of the development lifecycle.
Lead and Inspire: You'll be a great leader, mentor, and advocate for our development teams. This means:
Providing Expert Guidance: Sharing your deep knowledge on a variety of topics related to developer tooling, best practices, and emerging technologies.
Lead the Code Reviews: Leading & Providing constructive feedback on code quality, architectural alignment, and adherence to best practices.
Staying Ahead of the Curve: Keeping your finger on the pulse of the latest industry trends and emerging technologies in the developer tooling space.
Championing Continuous Improvement: Continuously seeking ways to improve our platform, processes, and the overall developer experience.
Collaborate and Communicate: You'll be a critical bridge between development teams and other stakeholders, ensuring everyone is aligned and working towards a common vision. This means:
Working Closely with Teams: Collaborating with development teams, architects, product managers, security teams, and the "Tools" team.
Communicating Effectively: Explaining complex technical concepts clearly to both technical and non-technical audiences.
Presenting at Events: Sharing your knowledge and insights at team meetings, workshops, and conferences, inspiring others to embrace new technologies and best practices.
Acting as a Liaison: Representing the needs of development teams to other departments, ensuring their voices are heard.

We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
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