PCCW

Product Manager

PCCW  •  Hong Kong, HK (Onsite)  •  9 days ago
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Job Description

**Candidate with less experience will be considered as Product Manager.

HKT Financial Services, the FinTech division of HKT Group, oversees a diverse range of service offerings, including mobile payments, merchant services, O2O solutions, digital lending, and more. As a vital component of HKT’s digital ecosystem, we strive to connect consumers and merchants while promoting financial inclusion, innovation, and enhanced customer experience.

Your Role

  • Define and drive the product roadmap for a global B2B cross-border payment platform, covering fiat and stablecoin-based payment, collection, settlement, on-ramp, and off-ramp services.
  • Design and launch innovative cross-border payment and settlement solutions that address customer needs, regulatory requirements, and business objectives.
  • Lead integrations with banking partners, payment service providers (PSPs), payment networks, liquidity providers, and other ecosystem partners to expand global payment capabilities.
  • Monitor key product and operational metrics, including payment success rates, settlement efficiency, transaction volumes, customer experience, and platform performance.
  • Stay abreast of developments in cross-border payments, digital assets, stablecoins, and global regulatory landscapes to identify opportunities and manage risks proactively.
  • Work closely with Compliance, Operations, Legal, Risk, Engineering, and Business teams throughout the product lifecycle, from ideation to launch and optimization.
  • Define product requirements, user stories, and acceptance criteria, ensuring successful delivery and continuous improvement.
  • Drive initiatives independently with a strong sense of ownership, proactively resolving issues, managing competing priorities, and delivering results in a fast-paced environment.
  • Identify potential risks, dependencies, and execution challenges early, and implement effective mitigation plans to ensure timely delivery.

To Succeed in This Role

  • 8+ years of experience in Product Management, Payments, FinTech, or related financial services industries.
  • Strong experience in Payment Service Providers (PSPs), payment gateways, remittance companies, acquiring businesses, or global transaction banking.
  • Deep understanding of B2B cross-border payments, international settlement processes, correspondent banking, FX workflows, and payment ecosystems.
  • Hands-on experience building or managing cross-border payment products, including payout, collection, treasury, settlement, and reconciliation capabilities.
  • Proven experience delivering payment platform integrations with banks, PSPs, card schemes, payment networks, or alternative payment methods.
  • Experience building stablecoin-based payment solutions, digital asset products, or blockchain-powered financial services.
  • Strong understanding of global payment regulations, AML/KYC requirements, licensing frameworks, and compliance considerations.
  • Experience working within a regulated financial institution, licensed payment provider, or HKMA-regulated environment is highly preferred.
  • Excellent project management and stakeholder management skills, with the ability to influence cross-functional teams and senior stakeholders.
  • Demonstrated ability to work independently, navigate ambiguity, make sound decisions, and take full ownership of product outcomes.
  • Entrepreneurial mindset with strong problem-solving skills, execution focus, and a bias for action.
  • Excellent communication skills with the ability to translate complex payment concepts into clear business requirements.
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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