Job Description

Company Outline

Job Role: Product Manager

Location: Hybrid - London

Salary: Competitive (DoE)

Contract Type: Permanent, Full-Time

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources

Why do we want you?

At Wilmington plc, we're looking for a curious and commercially minded Product Manager to join us. You'll work across a portfolio of specialist brands, each with its own customers, products and commercial priorities, so you'll need to be able to quickly understand unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. If you're looking for a role where you can take ownership, make an impact and help drive product-led decision-making, we'd love to hear from you!

Please note: To complete your application, you will be redirected to Wilmington plc’s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

Job purpose, tasks and responsibilities

As a Product Manager, you'll own a defined product domain, helping to identify the most valuable problems to solve for our customers and business. You'll lead discovery, shape product direction and work closely with Engineering to deliver solutions that create measurable impact.

You'll be responsible for:

• Owning a defined product domain, identifying customer and business problems worth solving.
• Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap.
• Leading discovery activities to understand user needs, validate assumptions and uncover valuable insights.
• Partnering with Engineering to shape, deliver and continuously improve product solutions.
• Delivering outcomes incrementally, using data, feedback and experimentation to guide decision-making.
• Managing stakeholder expectations by clearly communicating priorities, trade-offs and roadmap decisions.
• Measuring success and use performance insights to refine product strategy and future investment decisions.
• Championing the effective use of AI tools to improve product delivery, research and team efficiency.

What’s the Best Thing About This Role?

This is a role where your judgement really matters and you'll have the opportunity to take ownership of a product domain from end to end, shaping not only what gets built, but why it gets built and the impact it delivers. You'll work closely with customers, stakeholders and engineering teams to solve meaningful problems, influence product direction and see your decisions translate into real business and customer outcomes.

What’s the Most Challenging Thing About This Role?

There will always be more good ideas than there is capacity to deliver them. A key part of the role is making thoughtful prioritisation decisions, building the case for your domain and sometimes accepting that other initiatives will take precedence. The challenge isn't just deciding what to do next, but being able to clearly explain why, backed by evidence, customer insight and business value.

Essential and desirable capabilities

To be successful in this role, you must have:

• Experience owning a product, product area or product domain through the full lifecycle, from identifying customer problems through to delivery and measuring outcomes.
• Strong product judgement, with the ability to assess opportunities, prioritise effectively and make evidence-based decisions in a resource-constrained environment.
• Experience leading discovery activities, using customer research, data and stakeholder insights to uncover problems and validate opportunities.
• Proven ability to work collaboratively with engineering teams to shape solutions, manage trade-offs and drive delivery.
• Strong stakeholder management skills, with the confidence to influence priorities and communicate decisions clearly across technical and non-technical audiences.
• The ability to quickly build understanding of unfamiliar business domains, customer needs and operational challenges.
• Experience defining success measures and using data, feedback and outcomes to inform future product decisions.
• Practical experience of Agile and iterative product development approaches, delivering value incrementally and learning from results.
• Experience using AI tools to support activities such as research, analysis, prototyping or product delivery, with a clear understanding of where they add value.

To be successful in this role, it would be great if you have:

• Experience working with business systems such as CRM, ERP, billing or e-commerce platforms.
• Experience within regulated industries or complex, multi-brand organisations.
• Commercial awareness, including experience interpreting business performance metrics or contributing to investment cases.
• Experience working with distributed, remote or nearshore engineering teams.
• Experience of operating in organisations undergoing product, technology or business transformation.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

Before you go....

About us

We’re Wilmington plc, a group of businesses united by governance, risk and compliance. Acting as a trusted partner, we help our customers to do the right business in the right way as they navigate the Regulatory Compliance landscape. If you’re looking for innovation, opportunity, and community, you’ll find them all and more here.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference. Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

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