Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.
We are flexible as to whether this role is located in Christchurch, Auckland or Wellington.
Join us as our Product Manager and help shape the future of Telecare. In this pivotal role, you will identify, develop and scale innovative service offerings that build on our core Medical Alarm solutions, delivering greater value for customers while driving sustainable business growth. Working across operational, digital and customer-facing teams, you will lead service innovation from concept to launch, using customer insights, commercial acumen and data-driven decision making to create solutions that improve outcomes, enhance service delivery and strengthen Telecare's long-term success.
You’ll also:
You are an experienced Product Manager with a proven track record of discovering, developing, and launching customer-focused products and services within healthcare and other regulated environments. Combining strong commercial acumen with stakeholder leadership, you excel at translating customer needs into scalable solutions, leading lean MVP testing, and collaborating across operational, clinical, monitoring, and field teams to deliver measurable business and customer outcomes.
To be successful in this role, you will have:
Click “I’m interested” before applications close on Wednesday 30th September 2026.
For further information please contact Anita Teague anita.teague@stjohn.org.nz for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.
Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission:
We step forward, when help is needed. For better. For life.
Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange.
Local and global
Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order.
Enhancing health and wellbeing
Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'.
Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.
