Job Description

Job Title: Product Manager

Labor Category: Project Manager 3

Location: 2 Metrotech Center, Brooklyn NY, 11201 (3 Days onsite 2 days remote)

Scheduled Work Hours: Normal business hours, Monday through Friday, 35 hours/week (not including mandatory unpaid meal break after 6 hours of work)

Job Type: Contract

Duration: 12 Months

Pay Rate: $90 - $100 per hour

SCOPE OF SERVICES:

The Product Manager will lead the end-to-end delivery of digital applications and services. They will act as a product manager for multi-disciplinary product teams through the product lifecycle and into continuous delivery and support:

TASKS:

1. Synthesize research, analytics and best practices to solve problems for New Yorkers
2. Create roadmaps that outline direction and timing for product development
3. Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
4. Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
5. Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don’t deliver strategic outcomes
6. Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
7. Collaborate with program owners to define outcomes and KPIs for products
8. Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
9. Consider other agencies’ stakeholders as critical to product success and as customers themselves.
10. Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture

MANDATORY SKILLS/EXPERIENCE Note:

Candidates who do not have the mandatory skills will not be considered.

1. At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
2. Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance
3. Demonstrated ability to build strategic relationships and influence senior leaders
4. Fast learner with ability to manage multiple products from strategy to executional details
5. Expertise using data to support the decisions and prioritization of requests, enhancements and new features
6. Self-motivated and proactive, appreciates a work environment of collaboration and transparency.
7. Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions
8. Experience working across ecosystems, platforms, and new technologies.
9. Strong analytical and problem-solving skills to address complex challenges
10. Self-motivated and proactive with ability to creatively solve problems.
11. Best-in-class attention to detail with strong written and verbal communication skills.
12. Proven track record of bringing diverse groups and perspectives to work towards a common goal.