Job Description

The Product Manager - Platform owns Obzervr's Platform Enablement domain - the platform and integration foundations every implementation depends on, from the Admin Console and APIs to ERP integrations and configuration. The role turns customer and company needs into a prioritised roadmap, partners with engineering to deliver it, and is accountable for making each implementation easier than the last.

Key Responsibilities

Roadmap & Discovery

• Own a clear, ranked roadmap for the Platform Enablement area, tying customer needs to company goals.
• Lead discovery: talk to customers, gather feedback, and test key assumptions before the team commits to build.
• Weigh value, effort, and risk when you set what comes first, and explain your thinking to the business.

Delivery & Quality

• Write clear requirements and acceptance criteria so engineering and QA can build with little rework.
• Work day-to-day with Product Engineers, QA, and design to deliver high-quality, reliable releases.
• Keep the backlog healthy and each sprint ready within the Obzervr delivery model.

Platform, Data & AI-Enabled Ways of Working

• Build strong working knowledge of the Obzervr integrations (SAP, Pronto, MEX, AMT) and mining workflows.
• Track product data after launch to measure outcomes, and feed what you learn into the next decision.
• Use AI-assisted tools to accelerate discovery synthesis, requirements drafting and data analysis - and stay alert to how AI and automation could shape the platform and integration roadmap - applying judgement to validate outputs.
• Share the roadmap, progress, and key decisions clearly with the team and the business.

Skills & Competencies

Essential

• Excellent problem-solving and analytical skills, with a customer-first mindset and strong discovery and problem-framing ability.
• Data-driven decision-making, including defining success metrics and evaluating outcomes.
• Communication & influence - makes complex problems clear to any audience and drives alignment without authority.
• Collaboration & listening - builds shared understanding and treats other functions as partners.
• Comfortable using AI-assisted tools to accelerate discovery synthesis, requirements drafting and data analysis, with sound judgement to validate outputs.
• Agility & quality - evolves the solution as understanding changes, without letting standards slip.
• High attention to detail and accuracy (quality assurance too).

Desirable

• Proficiency in product tooling (e.g., Jira, roadmap and discovery tools, analytics/BI).
• Strong organisational and project-management abilities.
• Ability to work independently and collaboratively across functions.
• Willingness to adopt new tools and ways of working as the organisation evolves its technology stack.

Qualifications

Required

• Bachelor's degree in a relevant field or equivalent practical experience.
• 3+ years of product management experience delivering software products (or a strong equivalent track record in a closely adjacent role).
• Proven experience working with engineering and design teams in an agile delivery environment.

Preferred

• Experience in the mining, resources, or heavy asset-intensive industries - desirable, not essential.
• Experience with B2B SaaS and integration-heavy products.
• Familiarity with ERP/CMMS systems (e.g., SAP, Pronto, MEX, AMT).

Working Conditions

• Based at Obzervr's Brisbane office. Hybrid working arrangements available after the probation period.
• Travel may be required from time to time depending on business needs.
• Standard business hours apply, with flexibility to accommodate team and project needs.