Job Description

Essential Job Functions

With a high degree of autonomy:

• Refine raw product ideas and user journeys into high-quality acceptance criteria for development teams, coordinating across engineering, customer success, quality assurance, and sales and marketing.
• Partner with the leadership team to define and execute the feature roadmap for your product area.
• Create wireframes and functional mockups for new features to communicate concepts to business and technical teams.
• Market feature releases through external communication material and drive adoption.
• Conduct customer interviews to gather direct feedback.
• Analyze usage data to measure product utility and identify areas of focus.
• Triage new feature ideas from customer engagement and from within the business.
• Own a core product area end to end, leading planning efforts when other groups are involved.
• Other duties as assigned.

Other Skills & Abilities

• Strong working knowledge of Jira or a similar project management tool.
• Ability to work with available data tools, including SQL and BI tools.
• Experience managing feature release schedules and announcements.
• Familiarity with designing and managing APIs and integrations as part of a product offering.

Education & Experience

• Bachelor's degree or better (required).
• 4+ years of experience in product management, product engineering, or customer success, in an environment focused on selling a software product or suite of products.
• Prior experience with B2B SaaS products; logistics industry experience is a plus
• Experience working within agile frameworks (e.g., Kanban, Scrum)
• Demonstrable experience interacting directly with customers, business stakeholders, and technical teams.
• Demonstrable experience translating unrefined concepts into executable work.
• Demonstrable experience with UI/UX design (wireframes, storyboards, etc.).

Physical Requirements

• This is a remote position
• Job requires the ability to use vision, adjust focus and work on a standard computer screen.
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require presence at the assigned work location.

Why Should You Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off (17 days per year), usable for sick time or personal use
• Excellent medical, dental, and vision benefits
• Tuition reimbursement for education related to your job
• Employee referral bonuses
• Employee recognition and rewards program
• Paid volunteer time to support a cause close to your heart
• Employee discounts
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify check. More information: http://www.dhs.gov/e-verify