Job Description

What's the opportunity for a Product Manager at Gearset?

• Join our growing and experienced product team, focused on solving meaningful problems for our users, and who are always ready and available to support you.
• Build trusted relationships with our users to form a deep understanding of the domain, and the challenges they're facing with Salesforce. Own one or more product areas, defining the strategy and roadmap.
• Work on the part of our product where humans and AI agents are starting to build changes side by side, and help us understand what that means for the people who use it.
• Partner with engineering leads and UX specialists to research, understand, and solve the problems you identify.
• Partner with Product Marketing, Sales, and Customer Success throughout the product lifecycle to shape how we bring new capabilities to market, and stay close to the customer conversations that inform what we build next.
• Work closely with the engineering teams on defining slices, delivering them iteratively, and learning as you go.

What you'll achieve

• You'll own user problems end to end, defining the outcomes that matter, researching and validating solutions, delivering iteratively, and ensuring what you build reaches the people who'll benefit most.
• You'll stay close to the signals that matter, partnering with Sales and Customer Success to understand what customers are telling us and using those insights to shape what we build next.
• Drive commercial outcomes by collaborating on the go to market strategy in partnership with Product Marketing, defining the Ideal Customer Profile, key pains, value proposition and positioning statements, including packaging & pricing. This involves actively partnering with sales to help customers understand the value of what we're building and being an integral part of that process.
• You'll ultimately own a problem area, articulating the strategy, defining its roadmap, and demonstrating the customer and business impact of delivering that roadmap.
• You'll connect the dots across teams - pulling in work from our other products and collaborating closely with the teams building our agentic capabilities, as this area absorbs more of the DevOps lifecycle.
• You'll support the product team, and across the wider company, in refining our product definition and development processes, and championing product thinking.
• You'll learn from, and share your experience with, a great team from a wide range of backgrounds in a feedback-driven culture where you can do your best work.

About you

• You're curious about understanding customer problems deeply and use evidence, research, and frameworks such as "Jobs to be Done" to identify what matters most.
• You've taken products or significant capabilities through discovery, validation, delivery, and launch, working closely with Engineering, Design, and Product Marketing.
• You enjoy speaking with users and turning research into clear priorities, product decisions, and compelling narratives that bring others with you.
• You thrive in collaborative environments, building strong relationships across Engineering, Design, Marketing, Sales, and Leadership to deliver meaningful outcomes.
• You're comfortable working iteratively, using customer feedback and data to learn quickly, adapt, and continuously improve your product area.

Great to haves

• Experience building products in B2B SaaS, ideally within DevOps or developer tooling.
• An interest in AI, agents, and how they're changing the way people build and release software.

Salary and benefits (the stuff you'd expect!)

• Salary is £70k–£90k (depending on experience)
• This is a full time opportunity, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office)
• Opportunity to join our Long Term Incentive scheme
• Generous personal development budget of up to £1,500 per year
• Top-end hardware provided, free lunch in the office
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
• Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover
• Discounted gym membership and a range of health and wellness benefits