Job Description

Ford Credit IT is looking for an experienced Technical Product Manager (TPM) who is having good hands-on in Java, SpringBootand Cloud technologies (GCP) with software engineering practices. The Technical Product Manager will define the technical roadmap and technical requirements for highly scalable, high-availability digital platforms. Partnering with an India-based software engineering team, the TPM will drive cross-functional delivery to support North American (NA) markets. The TPM will collaborate directly and continuously with Software Engineers, Product Managers, Designers, Architects, Engineering Manager and Product Owners of Contact Center (CRM) applications.

1. As a TPM, you will work with a balanced product team to define, design, develop and deploy Java/Spring boot /microservices to establish an abstract layer for all the Ford credit channels by hosting on Google Cloud Platform (GCP).
2. Develop and maintain digital expertise by researching latest industry trends and standards, driving innovation through POCs and experiments in Digital Space.
3. Build highly resilient, scalable applications and microservices on GCP that target near-100% availability and dynamically scale under unpredictable workloads for multiple internal and external partner teams.
4. Build high-performance applications with rich, interactive user interfaces using Reactive Programming, aligning with diverse stakeholder requirements.
5. Building API layer for partners to integrate their systems with our systems, orchestrate in APIGEE endpoints using java and SpringBoot.
6. Perform a thorough technical discovery, identifying problem areas, technical and business requirements, and as-is and future state scenarios.
7. Evaluate potential solutions using both technical and commercial criteria that support the established cost and service requirements.
8. Follow enterprise architecture processes and advise teams on cloud design, development, and architecture, service blueprints.
9. Work with Architects, IT management, technical leads, developers, architects from each discipline and business domain, Agile coaches with continuous improvement and innovative mindset.
10. Develop and automate unit and integration test scripts.
11. Act as a mentor for less experienced developers through both your technical knowledge and ability to inspire a team to build extraordinary impact together.
12. Automate performance monitoring and notification in the event of failures using best practices and tools.
13. Research new technologies, influences and implements enterprise technology shifts and new trends impacting Ford application delivery.
    1. Participate in highly collaborative.
    2. Full Stack eXtreme Programming (XP)
    3. Pair Programming
    4. Test Driven Development (TDD)
    5. DevOps, Continuous Integration and Continuous Deployment (CI/CD)
    6. Security (SAST/DAST)
    7. Monitoring/logging/tracing/ tools (SPLUNK, Dynatrace, etc…)
       
14. Engage in Agile practices including but not limited to Stand-ups, backlog grooming, sprint demos and journey mapping.

1. Bachelor's Degree (B.E. / B.Tech) or equivalent combination of relevant education.
2. At least 4 years of experience in Agile scrum software development process.
3. Ability to work in a team with diverse/ multiple stakeholder environment.
4. Overall 8+ years of experience in developing and maintaining enterprise scale Web applications and Backend Services
5. 6+ years of technical expertise in Core Java, Spring Boot, Spring Core, Spring Batch, Reactive programming, Micro services, streams understanding for data pipelines.
6. 3+ years of experience in Cloud (GCP, AWS, AZURE).
7. Ability to architect microservices in GCP cloud and 2+ years of experience in GCP Features - Compute Engine, Cloud Run, Cloud SQL, Pub/Sub etc.
8. Understanding of implementing APIGEE endpoints using java and SpringBoot.
9. Understanding of various caching layers like endpoint (reverse proxy), cache aside, read/ write through.
10. Strong sense of code with ability to review code using SonarQube, Checkmarx, rework and deliver Quality code.
11. Do code deployments using CICD pipeline with GCP - Tekton and Terraform config.
12. Experience in TDD using JUNIT, Mockito and JMeter
13. Experience in Enterprise data analytics, Reporting and Monitoring using Splunk, Dynatrace, healthnut etc.
14. Experience and desire to work in a Global delivery environment.
15. Excellent communication skills with the ability to adapt your communication style to the audience.
16. Demonstrated ability to drive development of highly technical technology services and capabilities.

Nice to Have Skills:

17. Hands-on experience in executing technical deliverables utilizing machine learning and AI models.
18. Experience working with enterprise CRM platforms, specifically Salesforce and Microsoft Dynamics 365 (MSD).
19. 5+ years of experience in architecting and implementing fault tolerant, highly available microservices.
20. GCP and Reactive certifications will be an added advantage.
21. Should have knowledge in Structured (PostgreSQL, SqlServer, DB2) and unstructured database and have the experience writing database scripts using DDL or queries using DML.
22. Experience in SRE in Java, GCP, Tekton and ability to architect the services considering observability, traceability and monitoring aspects.
23. Experience deployment using source control using change sets and CICD pipelines.