Job Description

Would being free to innovate excite you?

Would you like to help define the future of observability and cloud infrastructure?

Come join our Observability Team!

Akamai seeks a Product Manager to shape the future of its Observability portfolio. This role involves developing products that enable customers to monitor, troubleshoot, and optimize application and infrastructure performance, reliability, and availability.

Partner with the best

This role collaborates with engineering, design, and customer teams to deliver metrics, dashboards, alerts, APIs, and observability systems. Seeking a technical product manager to understand customer needs, define requirements, and lead execution from concept to launch.

As a Product Manager, you will be responsible for:

• Collaborating with cross-functional teams to define product goals, requirements, and roadmaps aligned with organizational objectives.
• Creating Product Requirement Documents (PRDs), defining features with precise acceptance criteria, and developing additional essential product documentation.
• Engaging with customers and internal stakeholders to comprehend use cases, challenges, and desired outcomes effectively.
• Enhancing usability experiences across metrics, dashboards, APIs, alerts, and analytics without compromising functionality or quality.
• Simplifying the product portfolio by consolidating, rationalizing, and executing EOL initiatives in collaboration with engineering and business stakeholders.
• Analyzing customer feedback, product usage, and market trends to identify opportunities, prioritize investments, define success metrics, and measure customer impact.

Do what you love

To be successful in this role you will:

• Demonstrate extensive Product Management experience with technical expertise to collaborate effectively on system design, APIs, data flows, and trade-offs.
• Work on observability, monitoring, analytics, infrastructure, or data products while understanding telemetry, monitoring, alerting, and troubleshooting concepts.
• Write PRDs and translate customer needs into actionable requirements, understanding use cases to develop scalable product solutions effectively.
• Demonstrate exceptional analytical abilities, effective communication, and expertise in managing relationships with stakeholders.
• Collaborate effectively within a cross-functional setting alongside engineering, design, and go-to-market teams to achieve shared objectives.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security Neutralizing threats before they ever reach your data.
Content Delivery Scaling the world's biggest moments without a glitch.
AI Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!