Job Description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Job Responsibilities and Tasks:

• Establish and maintain contacts with customers and external partners as required for order and project execution.

• Coordinate project delivery concepts and ensure all relevant information on safety, functional requirements, scope of supply, schedules and costs is available for execution.

• Organize and coordinate necessary activities across internal departments (OP, QA, PC, FICO, etc.) to ensure smooth project implementation.

• Cooperate closely with Sales Managers and Order Execution teams for technical clarification, product and spare parts selection, and quotation support.

• Provide technical support to Sales and customers during quotation, order handling and execution phases, ensuring feasibility and compliance with product standards.

• Coordinate manufacturing activities with operation plants and suppliers, and follow up delivery schedules, quality documents and inspection planning.

• Monitor project progress, delivery performance and cost control, ensuring on-time performance (OTP > 90%) as committed.

• Manage product-related supply chain activities, including supplier coordination, cost structure alignment and product quality monitoring.

• Support price control and cost optimization initiatives to enhance product competitiveness while ensuring quality and delivery requirements.

• Drive product and key component localization initiatives in cooperation with suppliers, Product Centers and internal stakeholders.

• Support technical validation and implementation of localized products in projects, repair and service orders.

• Act as the key coordinator to lead the handling of product-related field issues and customer feedback, organizing internal and external resources for problem resolution.

• Follow up warranty cases, quality deviations and corrective actions to continuously improve product reliability and customer satisfaction.

• Maintain close interaction with Global / Regional Product Centers to track R&D projects, product updates and technical changes.

• Actively promote new products, product improvements and technical solutions to Sales teams to support market development and customer communication.

Requirements:

•Bachelor (master) degree with major of mechanical/process background

•Practical experience in the pulp and paper industry is better

•Understanding mechanical drawings

•Skillful in office software operation (Word, Excel, PPT, Project, etc.)

•Good in English

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.