Job Description

Create your best future and join Westpac as Product Manager, Cards and Payment Products

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

• Location: Sydney-based role only
• On-site Requirement: 3 days per week in the office
• Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

As a Product Manager, you will support the delivery of Cash & Transactional Banking product transitions through the UNITE program, contributing to card simplification, migration, and platform rationalisation initiatives. Working within the Chief Transformation Office, you will help ensure delivery aligns with the Group’s strategy and transformation priorities, while supporting the execution of card product builds and migration activities in collaboration with cross-functional teams.

You will partner with the Service Owner and the broader product team to deliver the card migration roadmap, assisting with simplification, migration, and decommissioning efforts. This includes helping manage and prioritise the product backlog, ensuring work is well-defined and aligned to business and customer outcomes, as well as supporting readiness for customer and card migrations.

You will also support tracking delivery progress, identify risks and issues, and escalate where needed to maintain momentum. In addition, you will contribute to the overall UNITE delivery rhythm and help improve delivery processes across the program while applying your understanding of Agile practices and product management within a banking or financial services environment.

What do I need?

• Experience in product ownership or product delivery, ideally within banking or financial services.
• Understanding of cards and payments products, including customer journeys and lifecycle.
• Exposure to customer or product migration initiatives.
• Ability to support delivery in a structured, transformation-driven environment.
• Working knowledge of Agile methodologies, including Scrum practices.
• Experience contributing to backlog management and prioritisation.
• Relevant certification (e.g. SAFe Product Owner/Manager) is beneficial.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates.
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY NOW button. | #UNITEProgram

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.