Job Description

Innovate in Charlotte

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

What You Will Do

The Product Manager owns the vision, strategy, and roadmap for products within a defined product group. In this role, you'll go beyond writing stories and prioritizing backlogs—you’ll be driving the development of a high-impact, high-visibility product that empowers all Lowe’s associates, both in-store and virtual, to support customers throughout their Installation and DIY project journeys.

You’ll work at the intersection of customer experience and operational excellence—solving complex problems in the services business directly enabling operational efficiency and drive measurable financial outcomes at scale—impacting both customer experience and bottom-line performance. As part of a cross-functional, highly collaborative team you'll collaborate across product, design, engineering, and business stakeholders to deliver value fast and often.

• Builds OKRs for product scope to support product portfolio and organizational OKRs and drives alignment with business partners.
• Owns customer/user journey for a given product/feature level. Makes decisions that impact user experience on feature usability with engineering.
• Defines and measures customer success metrics to ensure the product scope supports the overall product OKRs.
• Articulates how product features relate to the product vision and builds a roadmap for all partners.
• Leads agile ceremonies and works with the team to provide clarity of expectations. Aligns necessary workstreams from team members to achieve the value of their product.
• Prioritizes and ensures the delivery, support, and execution of a high-quality product.
• Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Influences feature design trade-offs to drive critical/mass adoption.
• Works with product leadership and provides input for engineering priorities of their defined product space.
• Participates in product marketing and uses it to drive deep understanding of the product they own with peers and leaders.
• Drives product plans for their defined product space and leverages data to help drive alignment.
• Defines objectives (functional and technical) and data required for analytics needed either independently or in conjunction with business partners for their product. Defines key metrics of the product and consistently monitors the health of the product and business impact.
• Partners with engineering teams to build tracking/monitoring systems needed to get to the data.

Minimum Qualifications

• Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 1 year of experience in product and/or experience management
• Experience in an agile software environment with strong writing ability
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Skills/Education

• Master’s degree in business administration or similar advanced degree

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.