Shipt is expanding and seeking a Product Manager to join our Fulfillment team. We operate a dynamic, multi-sided marketplace connecting Shoppers, Customers, and Retailers, where our team plays a critical role in maintaining marketplace health and reliability.
This role sits at the intersection of technology, data science, economics, and operations, focused on ensuring a reliable supply-demand balance across the marketplace. You will drive products and systems that maximize order fulfillment, delivery reliability, and geographic coverage while optimizing efficiency and operational costs.
We are looking for a highly analytical and execution-oriented PM who thrives in ambiguity, makes strategic product decisions grounded in data, and moves with a strong bias for action. You will work on complex problems such as supply/demand forecasting and new delivery promises to ensure customers consistently receive a high-quality experience across regions, delivery windows, and peak-demand periods.
3+ years of product management experience in logistics, retail, gig, or related field
Proven experience in identifying, scoping, and launching AI/ML-powered products, demonstrating an 'AI Native' mindset by understanding data pipelines, model constraints, and ethical AI implications.
A history of strong partnerships with design and engineering, with a general understanding of design and development systems and processes
Demonstrate a high level of empathy and storytelling capability to influence a large network of stakeholders and customers.
Technical expertise and the ability to make informed trade-offs between various system architectures.
Experience with SQL, Figma, Miro, ClickUp, or equivalent
Pay Range: $115,000 - $150,000
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
Agile Methodology, Artificial Intelligence (AI), Machine Learning (ML), Product Management, Product Roadmap
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of r ace, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Through a community of shoppers and a convenient app, Shipt provides personal shopping and delivery and is available to 80% of households in more than 5,000 U.S. cities. Shoppers go above and beyond, communicating in real time about preferences and substitutions. A curated marketplace of retailers, Shipt offers access to a variety of stores and product categories including fresh foods, household essentials, wellness products, office and pet supplies. Shipt is an independently operated, wholly owned subsidiary of Target Corp. Founded and headquartered in Birmingham, Alabama, Shipt also maintains an office in San Francisco. For more information, visit Shipt.com.
