Position: Product Manager

Role Overview

The Product Manager is responsible for providing end-to-end
product management services, including product vision, strategy, delivery
planning, and ongoing monitoring. This role ensures products are delivered in a
timely, cost-effective, and customer-focused manner while aligning with
organizational objectives and agile delivery practices.

Key Responsibilities

• 
  Identify
  strategic and operational requirements within a product management
  environment for IT initiatives
• 
  Provide
  ongoing recommendations to refine and enhance product management delivery
  processes
• 
  Define
  and communicate product vision and product strategy
• 
  Prioritize
  features and manage the product backlog to maintain shared team focus
• 
  Establish
  and track measurable product objectives and success metrics
• 
  Determine
  appropriate timing for product releases
• 
  Continuously
  de-risk product direction using validated customer needs and business
  opportunities
• 
  Coordinate
  and monitor product management activities to ensure quality outcomes
• 
  Communicate
  effectively with product teams, stakeholders, and senior leadership

Specific Deliverables

• 
  Product
  vision and roadmap (current, near-term, and future)
• 
  Product
  strategy, including target users, problems to be solved, and value
  propositions
• 
  Customer
  discovery insights through end-user research
• 
  Product
  backlogs and user stories developed in collaboration with business product
  owners
• 
  Product
  KPIs and metrics dashboards
• 
  Product
  decision rationales and risk mitigation strategies
• 
  Executive-level
  communications, including summaries and status updates
• 
  Ongoing
  delivery of product features using user-centered design and Agile (Scrum)
  methodologies

Qualifications & Skills

Relationship Management (35%)

• 
  Strong
  communication and mediation skills with business and technical teams
• 
  Proven
  experience in team building, consensus building, and stakeholder
  relationship management
• 
  Experience
  managing change across product lifecycle stages (Discovery, Alpha, Beta,
  Live)

Product Management (35%)

• 
  Proactive
  identification and mitigation of product risks and issues
• 
  Ability
  to present issues and recommendations to senior executives
• 
  Experience
  creating and maintaining product roadmaps
• 
  Delivery
  experience with cross-functional agile teams (Scrum); Scrum Master
  experience preferred
• 
  Experience
  with product, program, or portfolio-level reporting
• 
  Participation
  in steering committees and stakeholder forums

Technical Skills (10%)

• 
  Basic
  knowledge of cloud platforms
• 
  Experience
  with online collaboration tools
• 
  Experience
  with backlog and work management tools

Soft Skills (20%)

• 
  Strong
  interpersonal, negotiation, and presentation skills
• 
  Excellent
  verbal and written communication
• 
  Strong
  analytical, problem-solving, and decision-making abilities
• 
  Proven
  ability to deliver complex, high-risk initiatives on schedule

Must-Have Qualifications

• 
  Demonstrated
  communication and mediation experience with business and delivery teams
• 
  Experience
  managing resistance to change across all product lifecycle stages
• 
  Ability
  to articulate and prioritize risks and issues at senior executive levels
• 
  Basic
  cloud platform knowledge
• 
  Experience
  with backlog management tools

Nice-to-Have

• 
  Public
  sector or broader government experience

About Symbiotic Digital

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