Job Description

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

Product Performance & Financial Ownership

• Own and drive product performance including Revenue and Gross Margin.
• Define pricing strategies and optimise cost structures to improve profitability.
• Monitor product performance and implement initiatives to achieve financial targets.

Product Strategy, Roadmap & Market Insights

• Define product strategy and maintain a competitive, customer-centric roadmap aligned to business priorities.
• Analyse customer requirements, market trends, and competitive landscape and translate insights into product enhancements and new capabilities.
• Drive timely delivery of roadmap initiatives in collaboration with Engineering and Network teams.
• Identify product gaps and lead enhancements to strengthen value proposition.

Growth: Adoption, Retention & Market Expansion

• Drive product adoption and penetration across existing customer base.
• Improve customer retention through service enhancements and lifecycle management.
• Partner with Sales to acquire new logos and expand market share.

Sales Engagement, Enablement & Deal Support

• Act as subject matter expert (SME) for IPVPN & GIS products, supporting Sales and Pre-sales in customer engagements, solutioning, and deal structuring.
• Lead product inputs for RFPs, tenders, and large enterprise deals, including defining solution scope, service capabilities, and SLA commitments.
• Develop product collaterals, sales kits, and training materials to enable effective selling.

Stakeholder Management & Governance

• Collaborate cross-functionally with Sales, Engineering, Operations, Marketing, and regional teams.
• Ensure product requirements are integrated into systems, processes, and service delivery models.
• Drive product governance, compliance, and lifecycle management.

Skills for Success:

• Degree in Engineering, Computer Science, Business, or related discipline.
• Minimum 5 years of experience in Product Management, Product Marketing, or Business Development in the telecom or ICT industry.
• Strong knowledge of IPVPN, WAN, enterprise networking, and managed connectivity solutions is preferred.
• Proven experience in managing product P&L, developing business case and driving commercial outcomes.
• Strong commercial and financial acumen.
• Strategic thinking and product lifecycle management.
• Excellent stakeholder management and cross-functional collaboration.
• Strong communication, presentation, and negotiation skills.
• Ability to thrive in a fast-paced and dynamic environment.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!