Role
Overview

The Product Manager
owns the vision, strategy, and roadmap for digital and AI-enabled products
serving the Operations function. This role bridges business strategy and
technology execution — defining what to build, why to build it, and how it
delivers measurable value across the Operations value chain. The Product
Manager works closely with Operations stakeholders, Data Scientists, and
Engineering teams to ship impactful capabilities.

Key
Responsibilities

Product Strategy
& Roadmap

•
Define
and own the product vision and multi-quarter roadmap for AI and digital
products within the Operations domain

•
Identify
and prioritise product opportunities based on business impact, feasibility, and
strategic alignment

•
Translate
Operations pain points and opportunities into a coherent product strategy

•
Communicate
roadmap and product direction to senior stakeholders and cross-functional teams

Discovery &
Backlog Management

•
Lead
product discovery activities including user research, journey mapping, and
opportunity assessment

•
Maintain
a well-groomed, prioritised product backlog aligned to business value

•
Write
clear epics, user stories, and acceptance criteria in collaboration with
Business Analysts

•
Make
prioritisation decisions based on data, stakeholder input, and strategic
objectives

Delivery
Collaboration

•
Act as
the primary product authority within Agile delivery teams

•
Partner
with Data Scientists to define AI product requirements, evaluate model outputs,
and validate business value

•
Collaborate
with Engineering and Architecture on technical feasibility and trade-offs

•
Drive
sprint reviews, demos, and feedback cycles with Operations stakeholders

Outcomes &
Performance

•
Define
and track product KPIs and OKRs to measure adoption, efficiency gains, and
business value realisation

•
Gather
and synthesise post-launch feedback to inform iterative improvement

•
Champion
a data-driven and user-centric product culture within the team

Qualifications
& Experience

•
7–12
years of product management experience, ideally with exposure to enterprise
operations or supply chain systems

•
Proven
ability to define product strategy, manage roadmaps, and drive end-to-end
delivery

•
Strong
experience with Agile methodologies and tools (Jira, Confluence, Productboard)

•
Familiarity
with AI/ML product development — understanding of model capabilities,
limitations, and operationalisation

•
Experience
with ERP platforms (SAP, Oracle, D365) or supply chain management systems is
advantageous

•
Strong
analytical and data-driven decision-making skills

•
Excellent
communication and storytelling skills with ability to influence without
authority