Job Description

Job Title: Product Manager

Great people. Greater business impact.

About CAI

CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.

This role is part of our Process Manufacturing business unit, which provides ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We work with small to enterprise manufacturers across industries such as food and beverage, bottling, pharmaceuticals, nutraceuticals, chemicals, paint, paper, tile, and supply chain logistics—supporting end-to-end operations from sourcing through production and distribution.

About the role

The Product Manager is responsible for owning the roadmap, requirements, and execution within the Maritech product portfolio. This role focuses on delivering data-driven insights that improve operational efficiency, decision-making, and compliance for customers.

The Product Manager will work closely with engineering, data teams, UX, sales, and customer-facing teams to translate complex maritime and operational data into intuitive, high-value products. This role blends customer discovery, analytics thinking, and disciplined execution.

Key Responsibilities

Product Ownership & Strategy

• Own the product roadmap and backlog in alignment with CAI’s portfolio strategy.
• Define clear product outcomes tied to customer value, adoption, and commercial impact.
• Contribute to longer-term vision for analytics, reporting, and intelligence across the Maritech platform.

Customer & Domain Understanding

• Act as the voice of the customer by engaging with customers, internal domain experts, and regional stakeholders.
• Translate workflows, regulatory requirements, and operational KPIs into meaningful analytics use cases.
• Partner with Customer Success and Services to understand adoption challenges and value realization.

Data & Analytics Focus

• Define metrics, dashboards, and analytical capabilities that support operational insight, benchmarking, and decision support.
• Partner with data and engineering teams on data quality, usability, and performance considerations.
• Ensure analytics outputs are intuitive, actionable, and trusted by users.

Go-to-Market & Enablement

• Support product launches with Sales, Marketing, and Enablement teams.
• Help articulate product value through documentation, demos, and customer-facing materials.
• Provide input into packaging and commercial strategy as analytics capabilities evolve.

Required Qualifications

• 3–6+ years of Product Management experience in B2B SaaS or enterprise software.
• Strong analytical mindset with experience building data-driven or reporting-focused products.
• Ability to translate complex domain knowledge into simple, usable product experiences.
• Excellent communication and collaboration skills across technical and non-technical teams.

Preferred Qualifications

• Experience in maritime, logistics, transportation, or asset-intensive industries.
• Background with analytics platforms, BI tools, or data-centric products.
• Experience working in global multi-product or portfolio-based organizations.
• Familiarity with regulated or compliance-driven environments.