Job Description

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

At Vigo Software, part of the Klipboard group (formerly Kerridge Commercial Systems), we are redefining software for the logistics, transport, and warehousing industries. Our focus is on delivering high-performance logistics technology that improves planning, execution, and customer communication. We provide specialist solutions for the sector, tightly integrated with ERP platforms to support end-to-end and final-mile delivery operations. We live and breathe our motto “ Making Logistics Technology. Better.”

We are entering an exciting phase of growth, introducing agentic AI capabilities to make our products smarter, more adaptive, and future-ready—helping customers automate decisions, optimise workflows, and respond intelligently at scale.

As Product Manager (Transport), you will own the product strategy, portfolio roadmap, and commercial success of Klipboard’s transport and logistics solutions, including the Vigo platform, which powers planning efficiency, world-class customer communication, invoicing, and operational insight.

You will set clear direction across multiple product areas, and work closely with Engineering, GTM, Data, and Executive leadership to deliver measurable business outcomes.

You will not be responsible for day-to-day sprint execution; instead, you will set the vision, guardrails, and success criteria that enable teams to deliver at scale

Key Responsibilities:

Product Strategy & Vision

• Define and communicate a compelling long-term product vision for Transport, aligned to Klipboard’s overall strategy.
• Identify growth opportunities across on-premise and SaaS solutions, including modernisation, platform consolidation, and AI-led differentiation.
• Translate customer needs, market trends, and competitive insight into clear strategic priorities.

Portfolio & Roadmap Ownership

• Own and govern a multi-year product roadmap spanning multiple teams and initiatives.
• Ensure investment is balanced across innovation, platform resilience, technical debt, security, and regulatory needs.
• Make prioritisation decisions that maximise customer and commercial impact.

Commercial Accountability

• Own the commercial success of the Transport product portfolio, including revenue growth, customer retention, and long-term profitability.
• Partner with Sales, Marketing, and Finance on pricing, packaging, positioning, and go-to-market strategy.
• Use data and market insight to inform build-vs-buy decisions and investment trade-offs.

AI & Innovation Leadership

• Lead the introduction of agentic AI capabilities into transport workflows, such as planning optimisation, intelligent exception handling, predictive insights, and automated customer communication.
• Ensure AI initiatives are practical, ethical, secure, and deliver tangible customer value.
• Champion experimentation while maintaining enterprise-grade standards.

Leadership & Governance

• Lead, coach, and develop Product Managers and senior product leaders.
• Set clear standards for product discovery, documentation, decision-making, and outcome measurement.
• Provide executive-level visibility on progress, risks, dependencies, and performance.

Stakeholder & Customer Engagement

• Act as a senior product partner to Engineering, Data, Security, and GTM leaders.
• Engage directly with strategic customers to validate direction, test assumptions, and inform roadmap decisions.
• Represent Product in executive forums and business planning cycles.

Compliance, Security & Platform Resilience

• Ensure products meet data protection, security, and standards-based integration requirements.
• Balance innovation with platform stability, scalability, and long-term maintainability.

Skills, Knowledge and Experience:

Essential

• 8–12+ years’ experience in Product Management within SaaS, ERP, or enterprise software
• Proven experience leading Product Managers and owning multi-product portfolios
• Strong commercial acumen, including pricing, packaging, and GTM collaboration
• Experience working in complex, regulated, enterprise environments
• Excellent stakeholder management across Engineering, Data, Security, and GTM

AI & Innovation

• Practical experience applying AI or automation within enterprise workflows
• Understanding of the opportunities and constraints of AI in production systems

Nice to Have

• Logistics, transport, or warehousing domain experience
• Experience modernising legacy/on-premise products to SaaS platforms

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

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