Job Description

About Tort Experts

At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo.

Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you.

About the role

We’re looking for a strategic and detail-oriented Product Manager to own the product – what gets built, why it gets built, and whether it delivered value.

This role sits at the center of our product operations, balancing long-term strategy with hands-on execution delivered proactively and with excellence.

The Product Manager will own and drive the product roadmap, ensuring initiatives align with business priorities and deliver measurable value. You will work cross-functionally to shape front-end experiences, manage our internal applications, launch new reporting dashboards, improve data ingestion workflows, and lead agile product practices. This role also oversees the full lifecycle of product initiatives—from defining success metrics and prioritizing opportunities to ensuring high-quality releases through testing and validation.

You will play a key role in translating business goals into actionable product strategy, delivering scalable solutions, and continuously improving the user experience across our platforms.

What you'll do

Roadmap & Agile Leadership

• Develop, own, and maintain a prioritized product roadmap aligned with company goals and stakeholder priorities in our project management platform ClickUp
• Drive quarterly roadmap reviews; surface blockers and scope risks
• Define and track product success metrics, using data to measure/report on impact and guide decisions.
• Prioritize using value-based criteria like impact, reach, frequency, effort
• Communicate roadmap status in concise reports on a defined cadence

Backlog Ownership

• Own backlog content: user stories, acceptance criteria, order, and definition of done
• Write developer-ready tickets before sprint assignment: story, context, acceptance criteria, edge cases, performance expectations
• Resolve readiness issues before sprint planning closes; escalate unresolved disputes
• Document every carryover task with a reason and a clean close date

Request Intake & Discovery

• Review requests for completeness and resolve gaps including problem, business goal, user impact, and success metric
• Proactively conduct stakeholder interviews to synthesize requirements
• Maintain request intake process so no request falls through the cracks

Quality & User Acceptance Testing (UAT)

• Write acceptance criteria (AC) covering happy path, edge cases, and error states
• Review AC with the assigned developer in advance of sprint
• Own UAT for your product area: write test plans, coordinate testers, sign off on release readiness

Sprint Reporting

• Publish Sprint Release Notes after every release for non-technical stakeholders
• Author Sprint Executive Report with launched task impacts and rollover task rationale
• Identify blockers immediately and escalate if a blocker is unresolved after 24 hours

Product Knowledge & Expertise

• Develop working knowledge of every product, tool, and system in your area of ownership within your first 90 days
• Demonstrate curiosity and walk every user-facing flow yourself, read ticket history and past sprint reports, and ask thoughtful questions about how processes work
• Run every meeting with written agenda and clearly document decisions/action items with named owners and due dates

Qualifications

• 3–5 years of experience in product management, ideally working with SaaS products, growth platforms, or internal tools.
• Experienced working within and leading Agile/Scrum environments (CSM, PSPO, or similar certifications are a plus).
• Experienced in managing a backlog in Jira, ClickUp, Linear, or equivalent and understand what sprint-ready means in practice.
• Demonstrated experience developing and managing product roadmaps and prioritizing work based on business value and impact.
• Experience in legal tech, lead generation, or performance marketing is a plus.
• Excellent communication, documentation, and stakeholder management skills.
• Familiarity with ClickUp, Omni, Retool, Salesforce, or similar internal tooling platforms a plus.

Benefits

• Uncapped quarterly profit-sharing bonuses based on company performance
• 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees):
• • medical (Aetna)
  • dental (Guardian)
  • vision (Guardian)
• 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees):
• • $500 free FSA company contribution, even if $0 employee contribution
• 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees)
• Unlimited paid time off with planned role/responsibilities coverage
• Work from home equipment budget (at company's discretion)
• Forever remote work environment

Why Join Us?

At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice!

Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.comThis is not spam and has been sent from our HR/Payroll system, Rippling.

If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application Due to the volume of submissions, we are unable to respond to individual application status requests.

AA/EEO Statement:

Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.