Phocas Software

Product Manager

Phocas Software  •  Christchurch, NZ (Hybrid)  •  8 days ago
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AI Success™

Job Description

Build the right things. Prove they matter.

At Phocas, we don’t measure product success by what ships. We measure it by what changes — for our customers and for the business.

As a Product Manager, you’ll own a portfolio of product bets. Not a roadmap of features, but a set of deliberate investments — each grounded in a real customer problem, a clear hypothesis, and a measurable outcome.

You’ll develop a deep understanding of our customers, shape high-conviction bets, and work alongside engineering and design to make sure we solve problems worth solving. This is a role for someone who values data over opinion and outcomes over output.

What you’ll be responsible for:

  • Own a portfolio of bets
    Define, shape, and actively manage a set of product bets. Advance, reshape, or kill them based on evidence.
  • Drive continuous customer discovery
    Stay close to customers through regular interviews, observation, and data. Make customer insight a weekly habit.
  • De-risk before building
    Test value, usability, feasibility, and viability using fast, low-cost experiments. Kill weak ideas early.
  • Work collaboratively with engineering and design
    Bring the problem and outcome. Partner to find the best solution. Hold value and viability.
  • Own outcomes, not output
    Track whether bets deliver on adoption, retention, or revenue. Learn and feed that back into the portfolio.
  • Leverage AI in product and practice
    Use AI to improve discovery, synthesis, and delivery. Explore how it creates new product value.
  • Align stakeholders and tell a clear story
    Communicate what you’re betting on, why, and what you’re learning. No surprises.

What we’re looking for:

  • Customer obsession
  • Hypothesis-driven thinking
  • Outcome focus
  • Commercial acumen
  • AI fluency
  • Strong communication and influence
  • Analytical thinking
  • Execution and resilience

Why Phocas?

  • Opportunity to shape the future of a suite of fast-growing products used by thousands of customers globally.
  • A friendly, collaborative team that values trust, autonomy, and continuous improvement.
  • Spacious, centrally located offices and flexible working options

If you’re excited about data, customer insights, and building software people love to use, we’d love to hear from you.

A bit more about us
Phocas is a global company with over 300 people around the world, and a thriving Product & Technology team right here in Christchurch. Over 30,000 people use our software to explore, visualise, and act on their data.

We believe in building great products, and great teams. We give people the autonomy to do their best work, while backing them with a culture that values learning, growth, and collaboration.

Eligibility
Phocas is an Accredited Employer. While we typically welcome international applicants, current visa settings mean we can only consider candidates with existing NZ working rights for this role.

Phocas is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Recruiters, please note: We don’t accept unsolicited agency resumes

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Phocas Software

About Phocas Software

Phocas is a SaaS company delivering an all-in-one BI and FP&A platform built for wholesale distribution, manufacturing, and retail businesses. Today, Phocas serves 2,700 mid-market companies and 40,000 users across the US, UK, Australia, and New Zealand.

Phocas has a clear mission: to make people feel good about data. And it’s working! Customers love the intuitive, self-serve platform that brings their data to life.

By partnering with leading ERPs like Epicor, Infor, Sage, Kerridge, SAP, Oracle Netsuite and more, Phocas unlocks the potential of ERP data for everyone - delivering improvements at every level of the business. Our vision for our platform is as the one central, mission-critical layer above the ERP - empowering businesses with products collectively designed to deliver even greater value, insight and efficiency.

For CEO and co-founder, Myles Glashier, achieving this vision is all about people. Our team of almost 300 people spans the US, UK, Australia and New Zealand. We nurture a culture based on 'Fun, Fulfilling, Forever'—a spirit that shines through in every customer interaction. We’re people-centric, responsive, and always open to new ways to innovate.

The bottom line? Helping customers and partners improve their businesses just feels good - and it's even better when you're part of a company that puts people first.

At Phocas, we're committed to maintaining an environment where our team feels valued. Becoming a certified B Corp is part of that commitment, along with closing the gender pay gap across our global workforce, and being recognized for awards like the Human Synergistics Culture Sustainability Award. Whether we’re helping customers make sense of their data or creating a place where work feels meaningful, people feel good with Phocas.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Sydney, AU
Year Founded
1999
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