Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Global Product Manager is responsible for managing, developing and driving profitable business growth for the Orbal and SBR product lines with its related accessories. This role manages its products through the whole life cycle by gathering and prioritizing product and customer requirements, defining the product roadmap, value proposition and working closely with R&D to delivering and introducing winning products to the market in close collaboration with the Regional Product Managers, Commercial Teams and Vertical marketing.
Xylem is a dynamic industry leader in providing water and wastewater treatment through application of its biological process products. We operate a robust product development process and fill our pipeline with new product advancements while continuing to onboard new disruptive technologies. Our goal is to leverage the Xylem brands to build solutions for the global market, and we want to bring on board a dynamic and experienced individual who wants to drive our growth with a highly skilled and motivated team of treatment experts.
Essential Duties/Principal Responsibilities:
Defining the product strategy
- Develops the global product roadmap including business case covering product positioning, value proposition per product line, volume and price to serve as input into product development, and marketing
- Manages the execution of the multi-year roadmap for the global product line including; new product development, value improvements, product introductions, phase outs and product training.
- Collaborate effectively with Vertical Marketing team to develop regional- and local launch plans that will empower sales (product launches, application areas, product brand thought leadership). This role is also instrumental in providing content development
- Assigns and take ownership of deliverables in the XPD (Xylem Product Development Process) by actively driving and participating in the tollgate process: by developing the business case, product requirements etc. with the understanding of customer and market needs
- Understands and specifies market requirements, competition, market- and technology trends for current and future products. Conducting product related market research, Voice of Customer, customers visits and close collaboration with local-regional product managers and vertical marketing.
- Develop appealing, and when possible a quantified, value proposition which is validated through market research, voice of the customer, and other data inputs.
- Framing the vertical offer, in a collaborative way with key stakeholders, by packaging the product, solutions and services e.g. developing offer per application and framing applicable value propositions.
- Monitors competition with respect to market performance, product portfolio and product performance.
Sales and Profitability
- Understanding and providing data for the S&OP forecast, ownership of global product sales and margin plan. If targets are not meet execute on the countermeasures
- Follow up sales, orders and standard margin with the aim to reach targets, identify gaps and raise the need for countermeasures to close the gap
- Provide strategic pricing guidelines across markets
Life Cycle Management
- Manage the product life cycle (launch to end-of-life) strategy and execution including identifying “sweet spot” applications in the market verticals by ensuring competitiveness of products (costs, features, price) by developing relevant business cases for decisions making
- Manage the entire product life cycle through phase-out and being responsible for keeping its assortment competitive and give ideas for technology development and Value Engineering initiatives
- Having a broad understanding of the competitors in the industry e.g. offering, pricing, markets. Drive and execute product launches according to the product marketing launch process in close collaboration with the Vertical Marketing, Commercial Teams and Communications. Being responsible for resource allocation, keeping the timeline and all preparation to do a proper launch in time e.g. strategic pricing, product availability, training material and plan, information in product selection and configuration programs, communications material etc.
Guardianship & Support
- Product, technology and application content development
- Participates in technical meetings, conferences, workshops, industry days, trade shows and association events
- Accountability for the technical performance of the products as defined in the product specifications
Branding
- Ensure the product offering mirror the product brand values
- Thought leadership activities (e.g. white papers) by developing content and/or presenting
- Develop appealing, and when possible a quantified, value proposition which is validated through market research, voice of the customer, and other data inputs
- Collaborates with Communications, Vertical Marketing, and R&D to drive next generation value propositions by a rigorously understanding of the voice of the customer.
Key Competencies
- Proactive and able to work independently
- Continuous improvement mindset
- Cross-functional collaboration
- Inspiring accountability
- Leveraging data
- Project planning and execution
Key Relationships
- Consultants, Contractor, Plant Manager, End users, Service Workshops, Design Engineers, Director Utilities, Distributors and Developers
- Operations, R&D, Legal, Finance, Strategy, Regional- and Local Product Managers, Communications, Vertical Marketing, Managing Directors, Sales, Technical/Applications Support
Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:
- Bachelor of Science degree in Civil, Environmental, Mechanical or Chemical Engineering from an accredited institution, or equivalent.
- Possess fundamental and demonstrated knowledge of the sales process in the wastewater treatment industry or industrial industry and have a minimum of five (5), preferably at least ten (10) years experience including in the international markets.
- Demonstrate excellent computer, communication, presentation, management and analytical skills. Be able to resolve difficult technical and business issues. Be a self-starter with high motivation to achieve goals.
- Fluent in English
- Process engineering experience in the water/wastewater industry either municipal and/or industrial preferable
- Strong interpersonal, teamwork and problem-solving skills in order to effectively work with customers, business partners, staff and management from a variety of skill levels as well as different authority levels.
- Ability to understand technical issues and understand impact on projects, and effectively communicate these issues and impact to direct reports as well as other project stakeholders.
- Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously.
Preferred Qualifications
- Fluent in English
- Excellent written and verbal communication skills
- Strong project management skills with proven ability to influence cross-functional teams without formal authority
- Be a self-starter with high motivation skills
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Regularly required to sit or stand, reach, bend and move about the facility
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
- Misc: Exposure to undesirable field elements at treatment plants or contractors site when travelling
- Standard weekly job hours: 40 hours
- Travel: International and Domestic travel required, up to 20%
The estimated salary range for this position is $120,000 to $140,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
