Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Own end‑to‑end product strategy and delivery for a defined digital product portfolio
• Drive customer‑centric product outcomes using agile and human‑centred design practices
• Full‑time and permanent position based at our new Product Innovation Centre in Adelaide

Qantas is establishing a new Product Innovation Centre in Adelaide a hub that will transform how we design, build and deliver digital experiences for millions of customers. At its core is a shift to a product-led operating model: moving away from traditional project-based IT delivery toward empowered, cross-functional product teams that own outcomes end-to-end.

As a Product Manager, you will be responsible for designing, developing and executing the product strategy and roadmap for a specified portfolio. You’ll balance customer needs, commercial priorities and operational considerations to deliver products that enhance customer experience, support revenue growth and strengthen the Qantas brand.

You’ll work closely with senior leaders and cross‑functional partners to identify opportunities, prioritise initiatives, manage investment decisions and ensure products are delivered effectively across their lifecycle. This role plays a key part in embedding modern product management practices, agile ways of working and human‑centred design across the organisation.

You’ll have

• 5–10 years’ relevant experience in product management or closely related roles, ideally within complex, customer‑centric or operational environments
• Proven experience defining product vision, strategy and roadmaps, and owning delivery outcomes across the full product lifecycle
• A strong customer‑centric mindset, underpinned by research, insights and data‑driven decision making
• Demonstrated ability to translate business and customer needs into clear product requirements, manage feature backlogs and prioritise initiatives effectively
• Experience working in agile, product‑led environments, applying modern product management practices and human‑centred design principles
• Well‑developed commercial acumen, including budget management, financial forecasting, business case development and P&L awareness
• Experience managing and influencing suppliers and strategic partners, including contract negotiation and ongoing performance management
• Strong stakeholder management and communication skills, with the ability to influence senior leaders and collaborate across matrixed teams
• Highly developed analytical, problem‑solving and decision‑making capabilities
• Tertiary qualifications in Business, Commerce, Marketing or a related discipline
• Experience within the airline industry or a highly regulated, operational environment will be highly regarded

Why Qantas?

At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drives success. Together we dream big and deliver even bigger.

You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Why South Australia?

Discover a place where life is balanced and rewarding, and where innovation thrives. In South Australia we value collaboration, genuine connections, and supporting each other to succeed. That spirit of teamwork is at the heart of our new Product Innovation Centre, a hub dedicated to creating world-class digital experiences for our customers.

Adelaide offers the best of both worlds. A vibrant city with cutting-edge tech opportunities and world-class food, wine, and arts, surrounded by stunning beaches, national parks, and green spaces. Getting around is easy, and the cost of living means you can enjoy more of what matters. From celebrated wine regions and fresh produce to our innovative industries, South Australians take pride in doing things well, with care and integrity. That same commitment drives our approach to digital innovation: building solutions that matter, with creativity and purpose.

If you’re looking for a place where your career can grow, your ideas can shape the future, and your life can flourish, South Australia is waiting for you.

Applications close on the 6th of April

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.